Area Facilities Manager

DTN Management•Grand Rapids, MI

About The Position

The Area Facilities Manager provides direction and support to the people and properties within an assigned portfolio. Leading through DTN’s Core Values, this role ensures that each asset is maintained to DTN standards and that maintenance team members at each property receive the support and training needed to maintain the property’s physical condition. The Area Facilities Manager ensures customer needs are met and properties comply with local, state, and federal licensing and safety requirements. The role directs and coordinates capital improvement projects across the portfolio, from conception through completion, ensuring construction requirements, budgets, quality expectations, production deadlines, and investment goals are met. It also oversees renovation projects, contractor and vendor relationships, project schedules and budgets, construction activities, and financial reporting. Occasional overnight travel to properties in the assigned portfolio is required.

Requirements

  • College degree or equivalent job experience, with formal training in facilities management.
  • At least 5 years of experience supervising facilities in a diverse portfolio, including residential homes, detached multifamily structures, high-rise multifamily structures, and commercial properties.
  • Proficiency with building systems and chemicals used to maintain residential and commercial properties, as well as landscaping.
  • Proficiency interpreting and applying local building codes and ordinances.
  • Experience preparing bid packages, selecting contractors, and managing large capital projects.
  • Experience managing multiple work teams across a large geographical area.
  • Experience working with diverse professionals at all organizational levels and/or municipalities.
  • Collaborative mindset and willingness to work as part of a team.
  • Attention to detail and commitment to representing the DTN brand through its properties and team members.
  • Desire to provide great customer outcomes.
  • Proficiency with computers and software including Microsoft Word, Outlook, Excel, and PowerPoint, as well as computer-based project management, inventory control, and work order systems.
  • Ability to walk and stand for 80% of the time, lift over 50 pounds, and perform manual labor as required.
  • Ability to travel overnight occasionally to properties within the assigned portfolio.

Responsibilities

  • Conduct routine property inspections to ensure properties meet DTN standards and safety and licensing protocols.
  • Participate in annual budgeting for each site and recommend day-to-day and long-term facility needs and asset-preservation priorities.
  • Develop innovative, cost-effective solutions for maintenance needs, building repairs, and property challenges.
  • Coordinate with site teams and vendors to ensure quality work, schedule adherence, and compliance with approved scopes of work.
  • Coordinate with Asset Management to create scopes of work and bid packages for maintenance needs and capital projects.
  • Build effective working relationships with internal team members, trade vendors, municipalities, civic leaders, insurance providers, and other authorities.
  • Provide the executive team with regular project status and completion reports.
  • Establish, update, and communicate project schedules; manage implementation, change orders, and related site issues.
  • Hire, direct, and coordinate third-party consultants as needed.
  • Direct and coordinate project due diligence and permitting.
  • Act as project manager for assigned renovation and capital improvement projects.
  • Develop scopes of work and budgets, and solicit bids and proposals from qualified contractors.
  • Manage field construction activities after project approval and coordinate phasing, staging, and site logistics with property management.
  • Request, review, and analyze bids and award contracts.
  • Understand and administer DTN contract and subcontract agreements.
  • Direct construction activities and review and approve payment applications.
  • Maintain budget and schedule compliance for renovation and capital improvement projects.
  • Manage budget and financial reporting, and interpret and analyze reports to ensure adherence to project budgets.

Benefits

  • Health, vision, and dental coverage
  • Competitive 401(k) package
  • Paid time off
  • Paid holidays
  • 8 hours of paid annual volunteer time
  • Education reimbursement
  • Mileage reimbursement
  • Rental discount at select DTN properties
  • Ongoing training, mentorship, and job shadowing
  • Growth opportunity
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