Area Director

Snohomish County Boys and Girls Club • Everett, WA

3d

About The Position

The Area Director provides leadership, supervision, and operational oversight for four to six Boys & Girls Clubs of Snohomish County (BGCSC) locations, with direct authority and accountability for the leadership and performance of their Unit Directors. In partnership with the Chief Operating Officer (COO), the Area Director ensures assigned Clubs align with BGCSC’s mission, strategic priorities, policies, procedures, budget expectations, youth safety requirements, and program quality standards. The role serves as the primary operational link between the COO and Unit Directors, translating organizational priorities into measurable site-level outcomes.

The Area Director is accountable for performance across assigned locations, including membership enrollment and daily attendance, program quality, staffing and workforce performance, Club budgets, and organizational goals. The position provides coaching, performance management, operational guidance, and accountability, while identifying ways to strengthen programs, improve efficiency, develop staff, and expand BGCSC’s impact on youth and families. The Area Director also coordinates with departments and community stakeholders and supports organizational initiatives and continuous improvement.

The position requires a bachelor’s degree in a related field or equivalent relevant experience, significant professional experience in a related area, and demonstrated experience supervising managers, directors, or multi-site operations. Occasional evening and weekend work may be needed. Physical requirements include standing and walking for extended periods, occasionally lifting or moving up to 20 pounds, and performing fine-motor tasks, with or without reasonable accommodation.

Requirements

• Bachelor’s degree in business administration, nonprofit management, youth development, recreation, education, or a related field, or equivalent relevant experience.
• Significant professional experience in youth development, nonprofit operations, recreation, education, or a related field.
• Demonstrated experience supervising managers, directors, or multi-site operations.
• Experience with staff development, operational management, budget oversight, performance management, and program quality.
• Strong leadership, communication, organization, problem-solving, and decision-making skills.
• Ability to analyze performance data and implement measurable improvement strategies.
• Ability to manage competing priorities across multiple locations.
• Demonstrated commitment to youth development, youth safety, and the mission of Boys & Girls Clubs.
• Ability to build effective working relationships with staff, families, community partners, and organizational leadership.
• Proficiency with standard business software, reporting tools, and administrative systems.
• Proficiency in data management systems and basic HR/payroll platforms such as MyClubHub, ADP Workforce Now, MERIT, or similar systems.
• Ability to obtain CPR/First Aid/AED certification upon hire, if not already certified.
• Ability to pass required background checks and meet state licensing requirements.
• Flexibility to work occasional evenings and weekends as needed.
• Ability to stand and walk for extended periods, occasionally lift or move up to 20 pounds, and perform fine-motor tasks, with or without reasonable accommodation.

Nice To Haves

• Experience working for a Boys & Girls Club or similar youth-serving nonprofit organization.
• Experience overseeing multiple Club locations or geographically dispersed teams.
• Knowledge of youth development principles, program quality standards, and youth protection practices.
• Experience with nonprofit budgeting, enrollment management, attendance improvement, and operational performance metrics.
• Experience collaborating with schools, public agencies, and community partners.

Responsibilities

• Provide leadership, supervision, and accountability for four to six assigned BGCSC locations and their Unit Directors.
• Set expectations for Unit Directors regarding operations, staff leadership, program delivery, enrollment, attendance, budget management, and compliance.
• Exercise day-to-day operational authority over assigned Clubs in coordination with the COO and within organizational policies and delegated authority.
• Conduct regular site visits to assess operations, safety, staff performance, program quality, facilities, member experience, and compliance with organizational and BGCA standards.
• Monitor performance across locations, identify trends and improvement opportunities, and develop corrective action plans when expectations are not met.
• Ensure consistent implementation of BGCSC policies, procedures, operating standards, and initiatives.
• Support Unit Directors in resolving operational challenges, parent or caregiver concerns, and personnel matters; promptly communicate significant risks to the COO and relevant departments.
• Establish and monitor enrollment and attendance expectations; review trends, capacity utilization, retention, and registration data; and develop strategies to improve participation and member experience.
• Ensure accurate and timely enrollment, attendance, and membership records, and hold Unit Directors accountable for progress toward goals.
• Ensure high-quality, engaging, age-appropriate youth development programs aligned with BGCSC’s mission and priorities; conduct program observations and assessments and develop improvement plans as needed.
• Monitor youth engagement, program participation, member satisfaction, youth protection, supervision, incident reporting, and applicable regulatory compliance.
• Directly supervise, coach, mentor, and evaluate Unit Directors; establish performance goals, conduct check-ins and evaluations, and address performance concerns through coaching or corrective action.
• Monitor staffing levels, vacancies, recruitment, retention, scheduling, employee engagement, and staff development; support Unit Directors in recruiting, onboarding, training, developing, and retaining qualified staff.
• Coordinate significant employee relations matters, disciplinary actions, and employment decisions with the COO and Human Resources as required by policy; coordinate child safety, behavior incidents, and parent or caregiver meetings with the VP of Safety & Impact as required.
• Identify leadership development opportunities and support succession planning for Unit Directors and key staff.
• Work with Unit Directors, the COO, and Finance to develop and monitor operating budgets; review revenue, expenses, staffing and program costs, and variances; and establish corrective plans when needed.
• Monitor enrollment-related revenue, program fees, scholarships, and other revenue streams; ensure compliance with financial controls, purchasing procedures, documentation, and approvals; and communicate financial risks and resource needs to the COO.
• Ensure implementation of safety policies and operating standards, including youth protection, emergency preparedness, supervision, incident reporting, risk management, staff training, and required documentation.
• Partner with Safety & Impact and Facilities to address risks, deficiencies, inspection findings, and incident-related corrective actions.
• Monitor facility condition, cleanliness, functionality, and presentation; coordinate maintenance, repairs, equipment needs, and facility improvements; and ensure facility use and outside-group activities follow BGCSC policies.
• Review operational systems and resource allocation for efficiency and consistency, and support planning for equipment purchases and facility improvements within approved budgets and delegated authority.
• Translate BGCSC strategic priorities and COO expectations into measurable Club goals; review performance data and reports; conduct and document performance meetings; and recommend operational, staffing, resource, and program changes.
• Provide the COO with consolidated updates on assigned locations, including achievements, performance gaps, staffing concerns, financial trends, and operational risks.
• Support organizational initiatives, evaluation processes, strategic plans, and continuous improvement efforts.
• Support Unit Directors in building relationships with families, schools, community organizations, local government, and other stakeholders; assist with escalated concerns and identify partnership opportunities.
• Represent BGCSC at community meetings, events, and organizational functions as assigned.
• Coordinate with the COO and departments including Athletics, Safety & Impact, Facilities, and Finance; participate in leadership meetings, planning, training, and other organizational activities.
• Ensure staff complete required training, professional development, and documentation on time; promote diversity, equity, and inclusion in leadership and program delivery.
• Ensure youth and staff safety by following BGCSC safety policies, implementing trauma-informed practices, and promptly addressing and reporting concerns.
• Ensure accurate and timely data management and reporting using systems such as MyClubHub (MCH), ADP Workforce Now, and MERIT; complete required HR forms, Safety Assessment documentation, Program Quality Assessment (PQA), and grant reporting.
• Perform other duties as assigned and meet deadlines and expectations set by organizational leadership.

Benefits

• Medical, dental, and vision insurance for full-time employees.
• Life, Accidental Death and Dismemberment (AD&D), and Long-Term Disability insurance for full-time employees.
• Employee-paid supplemental life and AD&D insurance options for the employee, spouse or domestic partner, and children (full-time employees).
• Flexible Spending Account and Dependent Care Assistance Plan benefits for full-time employees.
• Paid holidays for full-time employees.
• Paid vacation for full-time employees.
• Paid sick leave for full-time and part-time employees.
• Employee Discount Plan for full-time employees.
• Boys & Girls Clubs of Snohomish County membership for eligible dependents aged five to twelve for full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director