Area Director

Snohomish County Boys and Girls Club • Everett, WA

7h • $90,000 - $105,000

About The Position

The Area Director provides leadership, supervision, and operational oversight for four to six Boys & Girls Clubs of Snohomish County (BGCSC) locations, with direct accountability for the leadership and performance of Unit Directors. In partnership with the Chief Operating Officer (COO), the Area Director ensures Clubs operate in alignment with BGCSC’s mission, strategic priorities, policies, procedures, budget expectations, youth safety requirements, and program quality standards.

The role is accountable for membership enrollment and daily attendance, program quality, staffing and workforce performance, budgets, and achievement of organizational goals. The Area Director is the primary operational link between the COO and Unit Directors, translating organizational priorities into measurable site-level outcomes through coaching, performance management, operational guidance, and accountability. The role also supports continuous improvement, staff development, operational efficiency, and BGCSC’s impact on youth and families.

Requirements

• Bachelor’s degree in business administration, nonprofit management, youth development, recreation, education, or a related field, or equivalent relevant experience.
• Significant professional experience in youth development, nonprofit operations, recreation, education, or a related field.
• Demonstrated experience supervising managers, directors, or multi-site operations.
• Experience with staff development, operational management, budget oversight, performance management, and program quality.
• Strong leadership, communication, organizational, problem-solving, and decision-making skills.
• Ability to analyze performance data and implement measurable improvement strategies.
• Ability to manage competing priorities across multiple locations.
• Demonstrated commitment to youth development, youth safety, and the mission of Boys & Girls Clubs.
• Ability to build effective working relationships with staff, families, community partners, and organizational leadership.
• Proficiency with standard business software, reporting tools, and administrative systems.
• Proficiency in data management systems and basic HR/payroll platforms, such as MyClubHub, ADP Workforce Now, MERIT, or similar systems.
• CPR/First Aid/AED certification, or ability to obtain certification upon hire.
• Ability to pass required background checks and meet all state licensing requirements.
• Ability to stand and walk for extended periods throughout the workday, with or without reasonable accommodation.
• Ability to occasionally lift and/or move up to 20 pounds, with or without reasonable accommodation.
• Ability to perform tasks requiring fine motor skills, including use of hands and fingers, with or without reasonable accommodation.

Nice To Haves

• Experience working for a Boys & Girls Club or similar youth-serving nonprofit organization.
• Experience overseeing multiple Club locations or geographically dispersed teams.
• Knowledge of youth development principles, program quality standards, and youth protection practices.
• Experience with nonprofit budgeting, enrollment management, attendance improvement, and operational performance metrics.
• Experience collaborating with schools, public agencies, and community partners.

Responsibilities

• Provide leadership, supervision, and accountability for four to six assigned BGCSC locations and their Unit Directors.
• Set expectations for operational performance, staff leadership, program delivery, enrollment, attendance, budget management, and compliance.
• Exercise day-to-day operational authority over assigned Clubs in coordination with the COO and within organizational policies and delegated authority.
• Conduct site visits and assessments of operations, safety, staff performance, program quality, facilities, member experience, and compliance with BGCSC and BGCA standards.
• Monitor performance across locations, identify strengths and deficiencies, and develop corrective action plans where needed.
• Ensure consistent implementation of BGCSC policies, procedures, operating standards, and organizational initiatives.
• Support Unit Directors in resolving operational challenges, family concerns, personnel issues, and other matters affecting Club performance.
• Promptly communicate significant operational, staffing, safety, financial, and reputational risks to the COO and relevant departments.
• Set and monitor enrollment and daily attendance expectations; review enrollment, participation, capacity, retention, and registration data; and develop strategies to improve results.
• Ensure accurate and timely enrollment, attendance, and membership records, and hold Unit Directors accountable for established goals.
• Ensure Clubs deliver high-quality, engaging, age-appropriate youth development programs aligned with BGCSC’s mission and priorities.
• Monitor program quality, youth engagement, member satisfaction, required programming, and staff practices through observations and assessments.
• Guide Unit Directors on program planning, staff deployment, member engagement, and continuous quality improvement.
• Ensure programs provide safe, inclusive, supportive environments and that feedback, member needs, and community perspectives inform improvements.
• Directly supervise, coach, mentor, and evaluate Unit Directors; establish annual goals and conduct regular check-ins and formal evaluations.
• Monitor staffing levels, vacancies, recruitment, retention, scheduling, employee engagement, and staff development across assigned Clubs.
• Support Unit Directors in recruiting, selecting, onboarding, training, developing, and retaining staff; address performance concerns through coaching and corrective processes.
• Exercise delegated authority on personnel matters and coordinate significant employee relations issues, discipline, and employment decisions with the COO and HR as required.
• Exercise delegated authority regarding child safety, behavior incidents, and parent/caregiver meetings with the VP of Safety & Impact as required.
• Identify leadership development opportunities and support succession planning for Unit Directors and key staff.
• Work with Unit Directors, the COO, and Finance to develop and monitor annual operating budgets; review financial performance, expenses, revenues, staffing and program costs, and variances.
• Ensure responsible budget management and compliance with financial controls, purchasing procedures, documentation requirements, and approval processes.
• Identify budget risks, overspending, revenue shortfalls, and efficiency opportunities; establish corrective plans and communicate significant financial risks to the COO.
• Monitor enrollment-related revenue, program fees, scholarship administration, and other revenue streams in coordination with Finance.
• Maintain accountability for safety policies and operating standards, including youth protection, emergency preparedness, supervision, incident reporting, risk management, training, and documentation.
• Partner with Safety & Impact and Facilities to resolve risks and deficiencies, and monitor corrective actions resulting from inspections, incidents, reviews, and assessments.
• Ensure assigned Clubs maintain safe, clean, welcoming, and appropriately maintained facilities and grounds; coordinate maintenance, repairs, equipment, and facility improvements.
• Ensure facility use, rentals, and outside-group activities follow BGCSC policies and procedures.
• Translate strategic priorities and COO expectations into measurable Club goals; review performance reports, identify trends and risks, and require timely operational reports and action plans.
• Conduct regular performance meetings with Unit Directors and document progress; provide consolidated updates to the COO on achievements, gaps, staffing, finances, and operational risks.
• Recommend operational, resource, staffing, and program changes based on performance data, and support organizational initiatives, evaluation, strategic planning, and continuous improvement.
• Support Unit Directors in building relationships with families, schools, community organizations, local government, and other stakeholders; promote BGCSC programs and resolve escalated concerns.
• Identify partnership opportunities and represent BGCSC professionally at community meetings, events, and organizational functions as assigned.
• Work closely with the COO as the primary operational liaison to assigned Unit Directors; communicate expectations, policy changes, and strategic priorities.
• Coordinate with Athletics, Safety & Impact, Facilities, Finance, and other departments; participate in leadership meetings, planning, training, and organizational activities.
• Identify system-wide challenges and recommend solutions that improve BGCSC performance.
• Ensure staff complete required training, professional development, and documentation on time.
• Use systems such as MyClubHub (MCH), ADP Workforce Now, and MERIT for accurate and timely data management and reporting; complete HR forms, Safety Assessment documentation, Program Quality Assessment (PQA), and grant reporting accurately.
• Promote diversity, equity, and inclusion in leadership and program delivery; use trauma-informed practices and promptly address and report safety concerns.
• Perform other duties as assigned by the COO and meet deadlines and expectations set by organizational leadership.
• Work occasional evenings and weekends as needed.

Benefits

• Medical, dental, and vision insurance for full-time employees.
• Life, Accidental Death and Dismemberment (AD&D), and Long-Term Disability insurance for full-time employees.
• Employee-paid supplemental life and AD&D insurance options for the employee, spouse/domestic partner, and children for full-time employees.
• Flexible Spending Account and Dependent Care Assistance Plan benefits for full-time employees.
• Paid holidays for full-time employees.
• Paid vacation for full-time employees.
• Paid sick leave for full-time and part-time employees.
• Employee Discount Plan for full-time employees.
• Boys & Girls Clubs of Snohomish County membership for eligible dependents aged five to twelve for full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager