Area Director - Charleston
About The Position
The Area Director (AD) is a strategic leadership role responsible for overseeing operations across four to ten locations in a designated area. The position ensures successful execution of business objectives across multiple sites, with a focus on operational excellence, team development, and financial performance. The Area Director shapes the culture, performance, and growth of assigned locations through oversight of store operations, facility management, financial performance, personnel development, and customer engagement. The role reports directly to the Regional Director. The Area Director provides operational leadership, develops location teams, monitors performance, and works with General Managers and Multi Site Directors to maintain effective operations. The role includes analyzing financial results, supporting staffing and retention, approving schedules and payroll submissions, and devising sales and performance strategies. The stated base salary is $65,000 to $75,000, with bonus potential up to $30,000.
Requirements
- At least 5 years of multi-unit leadership experience managing multiple locations.
- Proven track record in leadership, successful management, and staff development.
- Passion for delivering outstanding customer service.
- Proven ability to drive revenue growth and profitability through strategic planning and operational efficiency.
- Experience leading and developing store-level managers, such as General Managers and Assistant Managers, with a focus on performance management and succession planning.
- Demonstrated ability to implement and maintain operational standards across a region or market.
- Strong knowledge of P&L management, budgeting, and financial reporting.
- Ability to thrive in an outdoor, all-weather, fast-paced environment.
- Flexible scheduling, including evenings and weekends.
- Must successfully complete a pre-hire background check.
Responsibilities
- Provide day-to-day operational leadership and direction to assigned locations and foster a positive work culture and exceptional guest experience.
- Monitor and drive performance across store operations, staffing, facilities, and financial outcomes.
- Serve as a liaison between location leadership teams and senior regional leadership.
- Collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development.
- Fill open shifts when necessary to ensure seamless operations.
- Communicate regularly with the recruiting team regarding staffing, retention, and employee progression.
- Review Leadership Summaries and ensure staff participation in development programs.
- Approve weekly work schedules, payroll submissions, and purchasing invoices; devise sales and metrics strategies.
- Analyze P&L reports and create sales and development strategies to meet company projections.
- Spend at least 80% of time coaching, mentoring, and developing leadership and staff across locations.
- Identify and develop at least one General Manager for potential promotion to Multi-Site Director.
- Drive membership growth and retention to meet or exceed budgeted goals.
- Maintain an average 30-day team member retention rate of 90% or higher across assigned locations.
- Ensure each location meets or exceeds budgeted revenue and gross profit targets.
Benefits
- Base salary of $65,000 to $75,000 with bonus potential up to $30,000.
- Comprehensive medical, dental, and vision benefits.
- Pet insurance available.
- Paid time off and company-paid holidays.
- 401(k) retirement plan with company match.
- Company-paid life insurance.
- Pathways to advancement.
- Free weekly car washes.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
