Area Director

La Maison Simons•West Vancouver, BC

2d•CA$67,218 - CA$105,028•Onsite

About The Position

Simons, a historic Canadian brand founded in 1840, is known for accessible and inspired fashion. The company is committed to cultivating creativity, building meaningful relationships, and caring for the environment and communities. Simons is recognized as a fashion authority with an original shopping concept, offering exclusive collections, emerging brands, and designer pieces in distinctive zones. As an Area Director, you will oversee daily store management for various departments, acting as a Simons ambassador. You will coach managers and employees on delivering exceptional customer service, fostering an environment of excellence where customers love to shop and employees love to work.

Requirements

7-10 years in retail, with a minimum of 5 years in a leadership role.
Experience managing both people and processes in high-traffic retail settings.
Bachelor's degree or equivalent.
Talent in planning and adaptability.
Experience managing large cross-functional teams in a fast-paced environment.
Hands-on experience with managers and employees to provide effective support and guidance.
Ability to lead by example with passion for service and work ethic.
Understanding of analyzing performance reports, tracking metrics, and using data to enhance processes.
Comfort and autonomy in managing digital programs and applying technological skills.
Ability to navigate complex tools and systems seamlessly.
Attention to detail in merchandise display, staff scheduling, and seasonal preparation.
Open to a flexible schedule, including weekends and holidays.
Available to commute to Square One Simons location for training prior to store opening.

Nice To Haves

Bilingualism is an asset.

Responsibilities

Oversee daily store management for various departments.
Coach managers and employees on delivering exceptional customer service.
Foster an environment of excellence where customers love to shop and employees love to work.
Lead and inspire a high-performance team by utilizing leadership skills to drive customer engagement.
Coach Department Managers to foster an innovative sense of purpose, train employees, and develop merchandising skills.
Conduct regular coaching sessions with employees to ensure they are on track and maximizing their potential.
Set the bar high and show the team what success looks like in the Toronto market, ensuring everyone masters the art of delivering the exceptional Simons service experience.
Lead and train employees to understand and execute service with excellence in a fast-paced retail environment.
Align store operations with the organization's fashion vision.
Create stunning displays and optimize inventory to ensure the store looks and feels exceptional.
Collaborate with the buying team to ensure displays are always on point.
Address and resolve daily operational hiccups with ease, ensuring seamless operations.
Oversee essential behind-the-scenes services like security, stock handling, and tailor shop departments.
Optimize store performance in every sense, from employee performance to sales targets.
Enhance all areas by analyzing weekly reports to identify improvement opportunities.
Implement effective solutions that drive results through collaboration with teams.
Execute complex employee schedules, manage time-off requests, and ensure optimal coverage.