Area Credit Manager

SRS Distribution•Wilmington, NY

10d•Hybrid

About The Position

The Area Credit Manager at SRS safeguards and expedites recovery of the company’s assigned accounts receivable portfolio under the oversight of the Regional Credit Manager and/or Director of Credit. The role handles collection calls, customer account reviews, credit applications and job accounts, order releases from ticket holds, and accurate documentation in company systems. It also supports lien and bond rights, deduction reconciliation, joint-check reviews, and consistent enforcement of credit policy. The manager works closely with internal and external stakeholders, including Sales, customers, and credit leadership, providing account-status guidance and educating others on credit policies and procedures. The position has no direct reports but involves contributing to credit-team meetings and KPI reviews, with guidance and training intended to support progression toward a Regional Credit Manager role. The position operates in a hybrid environment, with remote work as standard, local travel to branches, and infrequent air travel for credit or corporate meetings. The work is fast-paced and deadline-driven, with substantial computer use and close attention to deadlines for notices, mechanics’ liens, and bond claims. Domestic travel may be required for regional meetings, customer visits, and company events. The role generally operates in a professional office environment and requires use of standard office equipment. Physical activities may include remaining stationary for extended periods, standing, walking, bending, reaching, and manual tasks such as filing or lifting up to 20 pounds. Reasonable accommodations are available for qualified individuals with disabilities.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
At least 5 years of experience in credit management, preferably in a comparable industry.
Experience protecting and collecting accounts receivable portfolios, including making collection calls and providing lien or prelien support.
Strong communication and negotiation skills for working with internal and external stakeholders.
Experience evaluating and releasing orders from ticket holds and maintaining accurate records in computer systems.
Experience processing and approving credit applications and establishing credit lines within assigned authority.
Experience tracking and reconciling deductions, reviewing joint checks, and enforcing credit policies.
Ability to guide and educate Sales teams and customers and collaborate with Sales and Credit teams.
Experience monitoring deadlines for notices, mechanics’ liens, and bond claims.
Strong analytical, organizational, multitasking, and problem-solving skills, with attention to detail and the ability to meet deadlines.
Ability to work independently and collaboratively, with sound judgment, professionalism, and integrity.
Proficiency with Microsoft Office, especially Excel.
Ability to interpret agreements, financial statements, and credit reports.
Ability to read, write, and communicate effectively in English.
Ability to use standard office equipment and perform the physical activities described, with reasonable accommodations where appropriate.

Nice To Haves

Credit Business Associate (CBA) or Credit Business Fellow (CBF) certification from the National Association of Credit Management.
A master’s degree in Finance, Accounting, or a related field.
Experience as a Credit Manager or in a similar finance-sector role.
Experience with corporate accounting or accounts-receivable software, particularly company-specific software.
Familiarity with cash application interactions and participation in credit-team meetings and KPI reviews.
Experience leading credit-team meetings, conducting KPI reviews, or training Sales teams, customers, or junior staff.
Proficiency with Excel and PowerPoint for data analysis and presentations.

Responsibilities

Manage the accounts receivable portfolio to support timely collection and safeguard company assets under the direction of credit leadership.
Make collection calls on due and overdue accounts and document interactions in company systems.
Review and release orders from ticket holds after evaluating the accounts.
Process and approve credit applications and establish or maintain credit lines within the assigned authority level.
Monitor lien and bond rights, notices, mechanics’ liens, and bond claim processes to support collection of job balances.
Communicate account status, credit applications, and credit policy information to internal and external stakeholders, including Sales and management.
Review customer accounts and recommend appropriate account handling to internal stakeholders.
Track and reconcile deductions, review joint-check payments, and enforce company credit policy.
Participate in credit-team meetings and KPI reviews and contribute to department improvement.
Guide and educate Sales team members and customers on credit policy and account procedures.
Escalate matters to the Regional Credit Manager and/or Director of Credit as needed.
Maintain accurate and timely account notes and reporting.

Benefits

Competitive weekly or bi-weekly pay.
Discretionary bonuses.
401(k) with company match.
Employee Stock Purchase Plan.
Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time.
Medical, dental, and vision coverage.
Flexible spending accounts.
Company-paid life insurance and short-term disability.
Optional long-term disability and additional life insurance.
Depending on the role, eligibility for performance-based bonuses, commissions, profit-sharing, a car allowance or automobile and fuel program, and travel-expense reimbursement.