Area Business Manager, Cell Therapy - Northeast

Bristol Myers Squibb • Boston, MA

3d • $197,030 - $238,754 • Remote

About The Position

Bristol Myers Squibb (BMS) is committed to becoming a world leader in cellular therapy, a significant advancement in treating hematologic malignancies. BMS leverages its extensive experience and strategic collaborations to drive innovation in this field. The Area Business Manager for Cell Therapy is a First Line people manager responsible for leading the Cell Therapy account management team. This role involves defining and overseeing the execution of the site-level CAR T account management strategy to achieve commercial objectives for cell therapy launches. Key responsibilities include excellence in account planning, execution, and collaboration with stakeholders to ensure a seamless and differentiated patient experience. The manager will also develop and support access to all customer levels within CAR T sites, including corporate representation, and contribute to long-term strategic development plans in a complex market. The company seeks a highly engaged, entrepreneurial team player to ensure the success of CAR T therapies.

Requirements

• 8+ years of sales experience, marketing, and/or commercial experience required
• 5 years in Hematology or Oncology Sales and/or people management experience preferred
• Experience in hospital sales, academic and community setting preferred
• Buy and bill reimbursement experience preferred
• Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients
• Demonstrated ability to effectively partner with senior leadership and key cross functional partners across the internal organization in order to implement key account strategies
• High degree of technical expertise and business acumen
• Strong analytical, consulting, and business planning skills necessary to coach team to execute on key strategic imperatives
• Ability to work successfully in a fast-paced environment to support the team’s ability to manage change and balance multiple priorities
• Ability to coach and lead through ambiguity
• Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers
• Thorough understanding of U.S. compliance guidelines
• Ability to work independently and travel as needed (up to 60%)
• Valid driver's license
• Bachelor’s Degree or equivalent
• As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.

Nice To Haves

• Leadership skills - Proven ability to build, lead and inspire high performance sales teams. Achieves organizational focus on key priorities, provides clear direction, delegates, actively communicates and coaches. Values diverse and opposing views. A people developer and team builder. Strong organizational and administrative skills. Possesses a sense of urgency.
• Results orientation - A result oriented individual, with a participative, high-energy style, strong personal work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented.
• Collaboration skills - A top class team player. Works effectively in a team-based organization, collaborates cross-functionally and builds alignment around goals and objectives. Shares, circulates information. Readily builds consensus and achieves agreement on key initiatives and priorities. Will be able to point to previous success maximizing the communication requirements and productivity of a fast-growing company.
• Flexible & Entrepreneurial skills - To develop an organization under expected heavy growth and extended product portfolio the ideal candidate must be able to navigate in a complex internal structure/environment and commit to the targets and deliver despite unforeseen events by: Being able to think globally and act locally with sensitivity to cultural differences. Recognizing market opportunities for both new and current products, act accordingly and take risk when opportunities arise. Being a change agent in a rapidly transforming organization. Being open-minded to new ways and new ideas.
• Integrity - Possesses unquestioned integrity and strong business ethics. Demonstrates a firm commitment to the company’s beliefs, values and organizational goals. Committed to making a positive contribution to the organization. Has the reputation and record of achievement to establish trust and credibility with peers, subordinates, collaboration partners, and external constituents.
• Strategic capabilities - Able to devise a long-term vision, based on a thorough understanding of industry trends and opportunities. Manages an effective planning process. Demonstrates creativity and effectiveness in addressing major strategic challenges.
• Analytical and problems solving skills - Adept at using advanced analytical techniques, tools and financial models to assess issues. Able to rapidly identify issues, develop and effectively implement solutions. Demonstrates personal flexibility and adaptability to operate effectively in changing environments and fluid markets.
• Communication skills - Excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group setting. Excellent listener; seeks broad input and feedback; frequent and effective follow-up.
• Highly intelligent - A focused thinker with superior analytical skills. A quick study in new situations. Strong planning and implementation skills.

Responsibilities

• Positive role model with superior leadership qualities
• Recruit, hire, organize and align resources to deliver the business plan; design appropriate performance metrics and achieve accountability
• Develop Cell Therapy Account Managers; demonstrate the appropriate coaching and counseling to prepare individuals for future professional development
• Drive the revenue and referral strategy through motivation and activation across the organization enabling community oncology/hematology centers to refer appropriate patients to CAR T certified sites
• Evaluate staff deployment as well as districts and territory assignments; conduct annual and on-going performance reviews and competency assessments
• Monitor field activity to ensure balanced workloads; exercise control over resources, budgets and expenses; oversee business operations
• Consistently work with direct reports in the field and their assigned accounts
• Support the creation and execution of individual development plans for team members
• Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities
• Oversee the development and execution of strategic account plans, which will include clear site level goals and tactics aligned with corporate and commercial business objectives
• Partner with the cross-functional team to develop and refine the launch strategy and oversee the execution of brand strategies, goals and referral tactics aligned with customer-facing efforts
• Provide guidance and remove obstacles for the Cell Therapy Account Managers as they implement and manage the individual account plans across the district
• Consult with Medical Affairs Liaisons (MSLs) and Launch Excellence Associate Directors (LEADs) to transition and utilize prior knowledge gathered from the CAR T account qualification process
• Contribute to the execution of a flawless order and supply process supporting excellent customer service
• Establish and maintain productive and collaborative working relationships with cross-functional partners across the U.S. Commercial Hematology/Oncology organization
• Develop professional and trustworthy relationships with KOLs & key accounts
• Provide the cross-functional team with appropriate feedback and insights from interactions with healthcare professionals and key accounts
• Facilitate and provide timely feedback to Senior Regional Director, Cell Therapy and U.S. HEM Franchise Leadership Team regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks

Benefits

• Medical, pharmacy, dental and vision care.
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
• Financial well-being resources and a 401(K).
• Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
• Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
• Parental, caregiver, bereavement, and military leave.
• Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
• Other perks like tuition reimbursement and a recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager