Archery Technician, Full Time

Bass Pro Shops•Wichita, KS

About The Position

The Archery Technician performs sales and customer service activities, including greeting customers, handling merchandise carefully, providing information and assistance, assembling products, and giving customers direction and instruction. The role supports a positive shopping experience by troubleshooting, diagnosing, and tuning archery equipment to ensure it is safe and functioning properly. The technician installs accessories on bows, demonstrates products, and answers customers’ technical questions about equipment and work performed. The position also supports product presentation and inventory accuracy, replenishes merchandise, and keeps the work area clean, organized, and stocked. Work is performed under general supervision using established procedures, with occasional independent judgment and opportunities to recommend improvements to work procedures, policies, and practices.

Requirements

High school diploma or equivalent.
At least 2 years of experience with bow setup.
Ability to perform bow setup for customers, including setting draw length, identifying eye dominance, and determining draw weight.
Ability to assemble bows and install accessories, including kisser buttons, peep sights, D loops, nocks, and scopes.
Knowledge of arrow setup, including arrow length, spine, and insert installation.
Ability to operate equipment and tools such as a bow press and chop saw.
Ability to instruct customers on safety, accessories, bow features, and brand awareness.

Responsibilities

Provide prompt, friendly customer service and support a pleasant, productive shopping experience.
Troubleshoot, diagnose, and tune archery equipment to ensure it is safe and working properly.
Install accessories on bows and demonstrate products to customers.
Answer customers’ technical questions about equipment operation and work to be done or already completed.
Continue technical training to improve proficiency, work quality, and product knowledge.
Help maintain pricing and UPC integrity, appropriate assortments, inventory accuracy, and proper product display, signing, and pricing, including advertised items.
Assist customers with buying decisions by identifying and evaluating their needs and making product recommendations.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Replenish products on shelves according to merchandising guidelines.
Keep the work area organized, clean, and supplied.
Follow company policies and procedures.
Perform other duties, assignments, and responsibilities as needed.