Archery Technician

Bass Pro Shops•Boise, ID

About The Position

The Archery Technician performs selling and customer service activities, including greeting and acknowledging customers promptly and in a friendly manner, handling merchandise carefully, providing information and assistance, assembling products, and offering direction and instruction. The role supports a pleasant and productive shopping experience by troubleshooting, diagnosing, and tuning archery equipment to ensure it is safe and functioning properly; installing bow accessories; and demonstrating products. The technician answers technical questions, explains equipment operation and work performed, and continues technical training to improve proficiency, quality, and product knowledge. The position also supports merchandising and inventory accuracy, replenishes products, and maintains an organized, clean, well-stocked work area. It helps customers make buying decisions by identifying needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The technician follows company policies and procedures and performs other duties as assigned. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations concerning work practices.

Requirements

High school diploma or equivalent.
At least 2 years of experience with bow setup.
Ability to set up bows for customers, including determining draw length, identifying eye dominance, and determining draw weight.
Ability to assemble bows and install accessories, including kisser buttons, peep sights, D-loops, nock locations, and scopes.
Knowledge of arrow setup, including arrow length, spine, and insert installation.
Ability to operate equipment and tools including a bow press and chop saw.
Ability to stand and/or walk throughout the shift, communicate, repeat hand and wrist motions, and lift or move objects weighing up to 20 pounds constantly.
Ability to occasionally operate machinery or power tools, use ladders or stairs, and work in noisy environments.
Ability to occasionally move and lift objects weighing up to 100 pounds or more, using a team lift as needed.

Responsibilities

Provide prompt, friendly customer service and help ensure a pleasant, productive shopping experience.
Troubleshoot, diagnose, and tune archery equipment to ensure it is safe and functioning properly.
Install accessories on bows and demonstrate products to customers.
Answer customers’ technical questions and explain equipment operation and work to be done or already completed.
Continue technical training to improve proficiency, work quality, and product knowledge.
Help maintain pricing and UPC integrity, proper assortments, inventory accuracy, and product displays, signing, and pricing, including advertised items.
Identify and evaluate customer needs, recommend products, and promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Replenish products on shelves according to merchandising guidelines.
Keep the work area organized, clean, and stocked with supplies.
Follow company policies and procedures.
Perform other duties, assignments, and responsibilities as needed.
Instruct customers on safety, accessories, bow features, and brand awareness.