Archery Technician - Part-time

Bass Pro Shops•Owatonna, MN

About The Position

The Archery Technician performs selling and customer service activities, including greeting customers promptly and in a friendly manner, handling merchandise carefully, providing information and assistance, and assembling products or giving customers direction and instruction. The role supports a world-class customer experience while ensuring archery equipment is safe and functioning properly. The technician troubleshoots, diagnoses, and tunes equipment; installs bow accessories; and answers customers’ technical questions about equipment operation and work performed. The position also involves ongoing technical training, merchandising and inventory upkeep, replenishing shelves, and maintaining an organized work area. Duties are performed under general supervision using established procedures, with occasional independent judgment and recommendations to work procedures, policies, and practices.

Requirements

High school diploma or equivalent.
At least 2 years of experience with bow setup.
Ability to set up bows for customers, including determining draw length, eye dominance, and draw weight.
Ability to assemble bows and install accessories, including kisser buttons, peep sights, D-loops, nocks, and scopes.
Knowledge of arrow setup, including arrow length, spine, and insert installation.
Ability to operate equipment and tools including a bow press and chop saw.
Ability to stand and/or walk throughout the shift, communicate with others, and perform repeated wrist, hand, and finger motions.
Ability to constantly lift or move objects weighing up to 20 pounds; occasionally operate machinery or power tools, use ladders or stairs, and work in noisy environments.
Ability to occasionally move or lift objects weighing up to 100 pounds or more with team lifting as needed.

Responsibilities

Provide prompt, friendly customer service and support a pleasant, productive shopping experience.
Troubleshoot, diagnose, and tune archery equipment to ensure it is safe and functioning properly.
Install accessory items on bows and demonstrate products to customers.
Answer customers’ technical questions and explain equipment operation and work performed or needed.
Continue technical training to improve proficiency, work quality, and product knowledge.
Maintain pricing and UPC integrity, proper assortments, inventory accuracy, and product displays, signage, and pricing, including advertised items.
Help customers make buying decisions by identifying and evaluating their needs and recommending suitable products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Replenish products on shelves according to merchandising guidelines.
Keep the work area organized, clean, and stocked with supplies.
Follow company policies and procedures.
Perform other duties, assignments, and responsibilities as needed.
Instruct customers on safety, accessories, bow features, and brand awareness.