Arcade Game Technician

Apex Entertainment•Albany, NY
•Onsite

About The Position

Apex Entertainment is hiring a full-time Arcade/Game Technician at its Albany, New York location. The technician maintains, repairs, and troubleshoots arcade machines and related equipment so they operate reliably and provide guests with a fun entertainment experience. The role covers game hardware, wiring, software, card readers, and upgraded components, as well as preventative maintenance, inventory, payout calibration, cleanliness, recordkeeping, safety, and facility support.

Requirements

  • Must be at least 18 years old.
  • Valid driver's license or reliable transportation.
  • Ability to lift and move more than 50 pounds.
  • Strong troubleshooting, technical, and organizational skills.
  • Flexible availability, including days, nights, and weekends.

Nice To Haves

  • Mechanical or arcade maintenance background preferred.
  • Previous experience repairing arcade games is a plus.

Responsibilities

  • Diagnose and repair arcade game malfunctions, software issues, wiring, and hardware failures.
  • Perform routine corrective maintenance to reduce downtime and extend machine life.
  • Record daily repairs and maintenance tasks for tracking and compliance.
  • Conduct scheduled preventative maintenance to maintain machine functionality and appearance.
  • Install and calibrate card readers and upgraded components on arcade machines.
  • Follow detailed maintenance schedules to ensure machines meet standards.
  • Monitor and manage arcade parts inventory and equipment supplies.
  • Run weekly and monthly payout percentage calibrations.
  • Order, receive, and install replacement parts as needed.
  • Maintain a clean, organized arcade and technician workspace.
  • Ensure machines are clean, filled, and ready for guest use.
  • Organize spare parts and tools for efficient repairs.
  • Follow safety procedures and maintain a safe work environment.
  • Keep logs and checklists updated for daily, weekly, monthly, and annual inspections.
  • Assist with additional facility tasks as directed by management.
  • Collaborate with other departments to support smooth operations.

Benefits

  • Medical, dental, and vision insurance.
  • Competitive pay and opportunities for advancement.
  • Free access to attractions.
  • 50% off select food items.
  • Flexible scheduling to support work-life balance.
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