Arcade Attendant
About The Position
Andretti Indoor Karting & Games is seeking a part-time Arcade Attendant to anticipate guest needs and exceed guest service expectations while creating a fun and exciting atmosphere. The role may involve assisting guests in various areas and requires following the company’s standards for quality and guest satisfaction. The attendant welcomes and assists guests, explains game operation and racing safety requirements, monitors guest safety, maintains redemption displays and inventory, and performs minor game repairs. They report machine errors to Game Techs and return game-play credits when appropriate. The position also includes guest recovery, maintaining knowledge of the company’s brand and policies, communicating professionally with guests and coworkers, knowing emergency procedures, and completing assigned opening, running, and closing duties. Andretti describes itself as a rapidly growing family entertainment company with locations in multiple states. It offers support for ongoing professional development and training and promotes development from entry-level positions.
Requirements
- High school diploma or equivalent.
- Ability and desire to remain pleasant, upbeat, and sociable throughout the workday.
- Ability to work a varied schedule that includes days, nights, holidays, and weekends.
Nice To Haves
- Prior guest service or hospitality experience is preferred.
- Experience with family entertainment centers is beneficial but not necessary.
Responsibilities
- Welcome visitors with a friendly, positive greeting.
- Explain racing requirements and safety guidelines to guests in a friendly and confident manner.
- Conduct redemption inventory and keep displays fully stocked.
- Perform minor repairs on games and explain game operation to guests.
- Notify Game Techs of machine errors and return game-play credits to guests.
- Deliver energetic guest service with a sense of urgency.
- Observe, instruct, and monitor guests for safety and adherence to guidelines.
- Assist with guest recovery and work to ensure positive guest experiences.
- Maintain working knowledge of the Andretti brand, products, policies, and procedures.
- Communicate clearly and professionally with guests and coworkers.
- Know facility emergency procedures.
- Perform assigned opening, running, and closing department duties.
Benefits
- 401(k) with company match.
- Support for ongoing professional development and training.
- Opportunities to grow and demonstrate talent.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
