ARC Production Assistant (Truck Driver) non-CDL

The Salvation Army Eastern Territory•Hampden Township, PA

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) to complete routes for picking up and/or dropping off donations at the warehouse, assigned donation boxes, and donor homes. The role supports the Center’s rehabilitation and work therapy programs by modeling professional conduct and work habits and, as directed by a supervisor, supervising a Truck Helper who is participating in the rehabilitation program. The position is responsible for the safe operation and upkeep of an assigned vehicle, planning and completing daily routes, providing courteous service to customers, maintaining accurate records, and safely loading, transporting, and unloading donated goods. The employee also assists Thrift Store personnel with delivery placement and follows Salvation Army procedures and the company dress code.

Requirements

  • Ability to communicate effectively.
  • Valid driver’s license for assigned vehicles and an acceptable DMV record; must pass a driving test.
  • Ability to lift 100 pounds.
  • Ability to read maps and plan and prioritize daily route coverage.
  • Ability to use an iPad for GPS, texting, and truck inspection reports.
  • Excellent communication and customer service skills.
  • Medical card required when required by the city and/or state.
  • Must pass a DOT physical; failure to pass could result in immediate termination of employment.

Responsibilities

  • Ensure the security and safe operation of the vehicle and assigned equipment; promptly report accidents involving the truck, personal injury, or property damage and complete required paperwork.
  • Conduct daily walk-around vehicle inspections, checking air, water, oil, and other items; promptly report problems to the supervisor.
  • Keep the truck cab and box clean and remove personal items daily.
  • Plan daily routes based on assigned pickups and complete all scheduled calls, including donation-box calls.
  • Develop assigned routes, including bagging or carding on both sides of and across the street from each pickup, as instructed.
  • Treat customers courteously, accept or refuse donations appropriately, and follow the Manual for Production Assistants; promptly report pickup problems to the dispatcher.
  • Maintain a professional appearance in accordance with the company dress code.
  • Maintain complete and accurate records, including delivery manifests, trip logs, and Green Sheets, and follow communication procedures and 10 codes.
  • Load and unload the assigned truck and other trucks as requested; secure and handle goods and materials safely, using blankets, ropes, and available space appropriately to prevent movement and damage.
  • Assist Thrift Store personnel with delivery placement, including taking hampers to the processing area, placing furniture on the sales floor, and removing trash.
  • Instruct and supervise the Truck Helper, setting a positive example and providing instruction in consideration of the helper’s participation in a rehabilitation program.
  • Support the Adult Rehabilitation Center’s work therapy program by modeling professional conduct and work habits and providing supervision as directed by the supervisor.
  • Perform other duties assigned by the immediate supervisor and/or Administrator.
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