AR Specialist

Metro Compactor Service•Brampton, ON

9d•CA$60,000 - CA$80,000•Remote

About The Position

The Accounts Receivable Specialist is accountable for collecting the maximum amount of overdue funds from customers using a variety of collection techniques. They will monitor accounts to identify outstanding debts, investigate historical data for each debt/bill, take action to encourage timely debt payments and process payments for refunds. They will send invoices to customers, and process payments using a variety of payment methods.

Requirements

3+ years previous experience in Accounts Receivable.
Post-Secondary Education in Finance, business or related field.
Knowledge of billing procedures and collection techniques.
Comfortable having difficult conversations while maintaining professionalism.
Proficient in Excel, Word, and Outlook.
Demonstrated ability to identify problems and implement solutions with little to no supervision.
Computer proficiency with an ability to learn new software and internal portals quickly.
Strong time-management skills and ability to prioritize work in order o meet commitments.
Ability to communicate in a respectful and assertive manner.
Excellent communication skills; both verbal and written.
A demonstrated commitment to high professional ethical standards in a diverse workplace.
Open to direction and collaborative workstyle and commitment to get the job done.
Strong planning and organizing skills.

Nice To Haves

Experience with customer portals is an asset.

Responsibilities

Document daily collections activity including updating account status records and collections efforts.
Speak to customers on a regular basis.
Be responsible for achieving agreed upon targets.
Collect payments from customers based on agreed upon terms.
Exercise discretion and judgement in making firm financial arrangements.
Ensure accuracy of information in database and update as required.
Take full responsibility for all accounts assigned and answer all inquiries concerning such accounts.
Research account disputes and billing discrepancies.
Perform account/payment reconciliations.
Entering customer payment and supporting information into QuickBooks.
Respond to credit inquiries from external and internal clients.
Place accounts on hold when necessary.
Participate in regular meetings with various departments to discuss customer accounts.
Creating reports for supervisors and providing digital or paper copies of records when requested.
Reminding customers about upcoming payments or past-due accounts.
Using software to send invoices and payment reminders electronically.
Perform other administrative duties as assigned.
Use a variety of collection techniques.
Other duties as and when assigned.