AR Specialist - Accounts Receivable Resolution

Mood Media • Fort Mill, SC

12d • Hybrid

About The Position

The Accounts Receivable Specialist is responsible for the monitoring and collection of their assigned accounts and maximizing collection efforts to improve cash flow. This is a senior analytical role within the AR function, responsible for the investigation, resolution and systematic reduction of disputed, deducted, or otherwise complex receivable balances. Applies structured root-cause analysis and cross-functional coordination to resolve account discrepancies, reconcile unapplied cash and drive improvements to the order-to-cash cycle. Requires strong ERP system proficiency, independent judgement, and the ability to collaborate effectively with Finance, Sales, Order Management and Legal.
This role will be a Hybrid role working in the Fort Mill, SC office 2-3 days a week.

Requirements

• 5 yrs. experience in credit and accounts receivable minimum
• Proficient in Excel,Oracle and Google Suite
• Process improvement
• Strong communication, negotiation skills and customer service skills are imperative
• Root-cause analysis
• Cross-functional experience with Finance, Sales or Legal strongly preferred
• Must be detail oriented and self-driven.
• Ability to facilitate scheduled deadlines and manage multiple accounts
• Solid working knowledge of a Finance background

Nice To Haves

• Collaborative
• Customer Focused
• Detailed
• Performs well under pressure.
• Analytical

Responsibilities

• Own and manage the dispute and deduction resolution queue; triage, prioritize and resolve complex AR discrepancies
• Investigate PO and rate mismatches, short-pays, tax discrepancies and multi-party deductions to ID root cause
• Partner cross-functionally with Sales, Order Management, Tax and Legal to drive timely resolution of escalated items
• Reconcile unapplied cash, misapplied payments, and credit memo discrepancies within the EPR system
• ID recurring patterns in AR discrepancies, implement and document process improvements to reduce recurrence
• Build and maintain dispute tracking and resolution reporting, present findings and status to AR leadership
• Interface with external customers on complex multi-invoice reconciliations and high-dollar escalated resolution
• Support audit requests and internal controls documentation related to AR resolution activities
• Perform other duties as required/assigned by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior