Accounts Receivable (AR) Specialist

Real Floors•Irving, TX

4d•Onsite

About The Position

The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing multifamily homes client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely with and report to the Accounting Manager. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.

Requirements

Strong written and verbal communication skills, with the ability to solve problems and think critically.
Ability to work independently and adapt to a fast-changing environment.
Proficiency in Google Workspace, Microsoft Office (including Excel, Word, Outlook), and video conferencing programs.
Keen eye for accuracy, coupled with self-motivation and organizational skills.
Proactive problem solver who takes initiative to identify, research, and resolve issues.
Willingness to help others and work collaboratively to solve problems effectively.

Nice To Haves

Preferably 1+ years of related experience.

Responsibilities

Account Management: Review open accounts and initiate collection efforts.
Customer Relations: Conduct outbound collection calls with professionalism, focusing on maintaining and enhancing customer relationships.
Issue Resolution: Address billing problems and disputes promptly, prioritizing excellent customer service.
Payment Collection: Collect customer payments in accordance with due dates, ensuring timely and accurate transactions.
Problem Identification: Identify and discuss account delinquency issues with management for resolution.
Monitoring and Reporting: Review assigned accounts and collection reports, providing timely follow-up on payment arrangements.
Correspondence: Prepare and mail correspondence to customers to encourage payment of delinquent accounts.
Collaboration: Coordinate collection efforts with internal colleagues, such as sales representatives and customer service.
Adaptability: Embrace flexibility and tackle additional duties as assigned, contributing to the success of the team