Remote AR Follow Up Specialist

TEKsystems • Chesapeake, VA

8d • $20 - $22 • Onsite

About The Position

Responsible for timely and accurate follow-up on unpaid and denied insurance claims to ensure maximum reimbursement.

Requirements

• 3-5 years experience in medical billing, accounts receivable, or insurance follow-up
• Strong understanding of claim denials, follow-up processes, and insurance reimbursement
• Ability to analyze data and identify trends related to claim issues
• Experience working with electronic health record (EHR) systems, preferably EPIC
• Must Reside in Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah

Responsibilities

• Assist in working a backlog of claims denials
• Prioritize work by high-dollar balances and age of claims, organizing reports to address oldest accounts first
• Review accounts to determine payment status, denials, and next steps for follow-up
• Actively work insurance denials, including researching denial reasons and taking corrective action
• Request medical records as needed, coordinate with Medical Records, and upload documentation to payer portals
• Contact insurance companies to resolve unpaid or denied claims and obtain clarification when needed
• Reach out to patients to update or correct coordination of benefits (COB)
• Analyze denial and follow-up trends to identify recurring issues

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed