Insurance Follow-up Specialist
About The Position
Join Team AMT! Now hiring for Insurance Follow-up Specialist at our Headquarters in Peoria! Advanced Medical Transport (AMT) is the premier provider of emergency and scheduled ambulance services in Central and Western Illinois, as well as parts of Iowa. AMT is a private, not-for-profit organization operated for community benefit. Do you enjoy working in a fast-paced healthcare transportation environment where you can have a direct impact on optimizing cash flow and supporting AMT's financial goals? As an Insurance Follow-up Specialist, you manage insurance claims, accounts receivable, collections, and payer follow up activities. If you have a keen eye for detail, enjoy working with numbers and data, and can provide top-notch customer service, this could be the role for you!
Requirements
- High school education or G.E.D
- 1 year billing experience
- Ability to type 35-45 w.p.m.
- Computer skills
- Knowledge of private insurance, Medicare, and Medicaid billing procedures
- Obtains CAC certification one year after released from billing audit
Responsibilities
- Provide exceptional customer service.
- Prepare, research, and collect information from various health insurance payers.
- Research past-due accounts for potential collection activity or charity write-off consideration.
- Research remits and Explanation of Benefits (EOBs) for complete accurate payments or denials.
- Submit corrected claims or appeals.
- Responsible for analyzing payer trends and reporting them to management.
- Ability to resolve payer rejections and denials while identifying trends and recurring issues.
- Strong communication skills that include reporting trends and issues to leadership.
- Actively works private claims, discovering insurance and offering payment plans or options.
Benefits
- 403(b) account with 50% company match
- Paid Time Off
- Holiday Pay — six paid holidays each year: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
- Medical, dental, vision, and prescription coverage
- Flex-spending or HSA accounts
- Payroll Direct Deposit
- Wellness Programs
- Paid Continuing Education
- Tuition Reimbursement
- Employee Assistance Program
- Short-term Disability
- Company paid Life Insurance
- Voluntary Supplemental Insurance Options
- Fitness Center Memberships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
