AR Engineer & Polycold Support

ZEISS Group • Remote - USA AR, AR

37d • Hybrid

About The Position

The AR Systems Engineer provides electrical, mechanical and refrigeration support for AR and Rx manufacturing systems across ZEISS and customer environments. The role combines AR system expertise with Polycold refrigeration servicing to ensure uptime, performance and safe operation. A key focus is building internal Polycold service capability while reducing reliance on external vendors.

Requirements

• Degree or trade qualification in Electrical, Mechanical or Refrigeration or equivalent experience
• Certification for safe handling of refrigerants and regassing
• 5 years servicing, troubleshooting & maintenance of refrigeration equipment in industrial environments.

Nice To Haves

• 2 years experience with Polycold systems preferred
• 2 years experience with AR coating systems preferred

Responsibilities

• Provide remote and onsite technical support for AR / HC equipment
• Diagnose electrical, mechanical and process issues
• Perform preventative, corrective and emergency maintenance
• Install, commission, calibrate and validate equipment
• Interpret schematics and technical documentation
• Assess equipment performance and support improvements
• Deliver training to customer teams
• Service and troubleshoot Polycold refrigeration systems
• Perform diagnostics including pressure analysis and leak detection
• Conduct evacuation, charging and refrigerant regassing
• Ensure compliance with refrigerant handling regulations
• Maintain contamination control and system cleanliness
• Support Level 1 service activities and procedures
• Ensure tools, spare parts and refrigerant availability
• Own technical issues through to resolution
• Maintain service reports and documentation
• Ensure compliance with ZEISS and customer safety standards
• Identify performance improvement opportunities
• Collaborate with internal teams
• Travel as required (50-80%)
• Support training and knowledge transfer
• Contribute to continuous improvement initiatives
• Provide broader technical support as required

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• performance bonus
• retirement savings plan
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree