AR & Credit Operations Consultant
About The Position
Sonance is seeking an experienced Credit & Accounts Receivable professional to support day-to-day AR operations on a temporary consulting basis. This is a hands-on, roll-up-your-sleeves engagement that sits within our current finance and operations structure. As a consultant in this role, you will integrate directly into our team — not as a bystander, but as an active contributor. You will help maintain business continuity, identify gaps, and bring a fresh, objective perspective to our AR and credit processes. We value adaptability, a collaborative mindset, and the ability to add immediate, tangible value in a fast-moving environment. The ideal candidates are comfortable with ambiguity, able to context-switch fluidly across priorities, and experienced enough to make sound, independent judgments while keeping leadership informed.
Requirements
- 5+ years of Accounts Receivable, Credit, Collections, or Order-to-Cash experience
- Demonstrated experience managing customer aging portfolios
- Strong account reconciliation skills
- Experience making credit decisions and releasing orders
- Proficiency with ERP systems and Microsoft Excel
- Excellent communication and customer service skills
- Ability to work independently and prioritize multiple responsibilities with minimal direction
Nice To Haves
- Manufacturing, distribution, or wholesale industry experience preferred
- Bring a consultative mindset — you assess situations, ask the right questions, and act
- Are flexible and agile — you can shift direction when the business needs it
- Collaborate well across teams and reporting structures
- Take ownership of their work product and communicate proactively
Responsibilities
- Manage customer accounts and accounts receivable aging portfolios
- Conduct collection activities via phone and email outreach
- Monitor past-due balances and recommend collection strategies
- Process credit applications and customer account setups
- Perform account reconciliations and resolve payment discrepancies
- Investigate and resolve disputed invoices
- Support cash application and payment research as needed
- Review and evaluate customer credit risk
- Release and hold customer orders based on established credit protocols
- Partner with sales, customer service, and accounting teams to resolve issues
- Assist with month-end close activities related to AR
- Maintain accurate customer records and documentation
- Identify opportunities to improve AR and credit processes — and help implement them
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
