AR Clerk

US Tech Solutions•Houston, TX

About The Position

Ensure timely collection of accounts receivable (3rd party invoices) through regular follow-up with customer AP departments via email and telephone on assigned accounts. This includes sending statements, past-due notices, and escalations. The role involves collecting outstanding invoices, gathering information on invoice disputes, and creating invoice dispute records for distribution and subsequent resolution. The AR Clerk will input notes in the collection system regarding submission, resubmission disputes, and approval dates. They will identify delinquent accounts and take action to prevent reoccurrence and/or escalate to the Credit Manager, Sales, and Operations as needed. This position requires collaboration with internal stakeholders, including those within the Billing Center of Excellence, Sales, Operations, Tax, and Treasury to support collections, proper cash application, and timely dispute resolution. The AR Clerk will also recommend uncollectable debit balances for expense write-off, research duplicate and over-payments, and submit refund requests to the Collections Manager where applicable. Additionally, they will review aged credit balances to ensure adherence to the Company’s escheatment policy.

Requirements

Minimum of 3-5 years in collections.
Experience in Oil & Gas and/or Manufacturing/B2B/Electronic Billing/Fast paced environment/GET Paid/SAP/High Radius.
HSD

Nice To Haves

Experience in Medical billing, Accounts Payable, banking mortgage, cash posting, is NOT a fit for the position.

Responsibilities

Ensure timely collection of accounts receivable (3rd party invoices) through regular follow-up with customer AP departments via email and telephone on assigned accounts.
Send statements, past-due notices, and escalations.
Collect outstanding invoices.
Gather information on invoice disputes and create invoice dispute records for distribution and subsequent resolution.
Input notes in the collection system regarding submission, resubmission disputes, and approval dates.
Identify delinquent accounts and take action to prevent reoccurrence and/or escalate to Credit Manager, Sales and Operations as needed.
Collaborate with internal stakeholders, including those within the Billing Center of Excellence, Sales, Operations, Tax and Treasury to support collections, proper cash application and timely dispute resolution.
Recommend uncollectable debit balances for expense write-off.
Research duplicate and over-payments, and submit refund requests to Collections Manager where applicable.
Review aged credit balances to ensure adherence to the Company’s escheatment policy.