AR Analyst - Collections & Cash Application

Celsius•Boca Raton, FL

1d•Onsite

About The Position

As the AR Analyst – Collections & Cash Application, you will play a key role in reducing aged receivables, improving cash flow, and maintaining strong customer relationships across a complex, high-volume portfolio. This role spans collections, cash application, and dispute resolution — no two days look the same. Your success will be measured by results: accurate and timely cash posting, reducing delinquency, securing payment commitments, and resolving disputes with urgency and professionalism. You will communicate daily with contacts at major national retail and distributor accounts, making strong written and verbal communication skills essential to how you show up in this role. This position also offers a clear path to grow into broader responsibilities within the AR department and across the Finance organization at CELSIUS.

Requirements

0–5 years of relevant accounts receivable, collections, or cash application experience — recent graduates with strong accounting coursework are encouraged to apply
Advanced proficiency in Microsoft Excel, including pivot tables and VLOOKUPs
Experience with ERP/accounting systems required; Microsoft Dynamics GP (Great Plains) or SAP preferred
Exceptional written and verbal communication skills — able to manage high-stakes conversations with major retail and distributor accounts professionally and persuasively; this is non-negotiable
Confident, professional phone presence; comfortable initiating and driving difficult collection conversations
Proven ability to manage large portfolios of high-dollar balances independently
Strong organizational skills and attention to detail
Intermediate to advanced Office 365 skills (Excel, Outlook, Word, Teams)

Nice To Haves

Experience with cash application, payment posting, and unapplied cash resolution preferred
Familiarity with customer deduction portals (e.g., Walmart Retail Link, Amazon Vendor Central) preferred
CPG, beverage, or retail/distributor channel experience recommended but not required
Knowledge of EDI transaction sets and trade promotion deduction practices a plus
Familiarity with root cause analysis and continuous process improvement methodologies preferred

Responsibilities

Own and manage a large portfolio of high-dollar customer accounts, prioritizing collection efforts through aging analysis and risk tiering
Proactively contact key retail and distributor accounts via phone and email to secure payment commitments and resolve past-due balances with urgency and professionalism
Monitor and reduce Days Sales Outstanding (DSO) through consistent follow-through and escalation protocols
Identify at-risk accounts and escalate appropriately to management with documented recommendations
Post daily cash receipts accurately and in a timely manner, including checks, ACH, wire transfers, and retailer portal payments
Research and resolve unapplied cash, short payments, and payment discrepancies by coordinating with customers and internal teams
Process and apply deduction amounts, credit memos, and write-offs within established approval thresholds
Reconcile cash receipts to bank deposits and ensure all payments are properly matched to open invoices in the ERP system
Support month-end close activities including AR sub-ledger reconciliation and cash receipt reporting
Investigate, validate, and resolve chargebacks and trade deductions in collaboration with Sales, Trade Finance, and Customer Service teams
Submit and track disputes through customer portals (e.g., Walmart Retail Link, Amazon Vendor Central, Target Partners Online) to recover invalid deductions
Manage EDI-driven discrepancies and partner with IT and operations to resolve systemic root causes
Partner with Sales, Trade Marketing, and Supply Chain to proactively address deduction drivers and improve accuracy
Collaborate with the Credit team to assess customer risk and inform credit limit decisions based on payment history
Serve as an informal resource to peers on complex account resolution questions
Participate in cross-functional initiatives to enhance end-to-end AR processes