Aquatics Manager

British Swim School of Menomonee FallsMenomonee Falls, WI
$21 - $23Onsite

About The Position

The Aquatics Manager oversees the daily operation of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members.

Requirements

  • High school diploma or equivalent
  • One or more years of leadership, supervisory, or management experience
  • One or more years of customer service experience
  • Strong communication, organization, and problem-solving skills
  • Ability to lead with professionalism, integrity, accountability, and positivity
  • Proficiency with Google Workspace and/or Microsoft Office

Nice To Haves

  • Experience in swimming and fitness teaching/management is preferred.
  • A specialist aquatics qualification is desirable, but not required.
  • Lifeguard, CPR, First Aid Certifications, may be obtained during training.
  • Certified Pool Operator (CPO) certification

Responsibilities

  • Hire, train, develop, and manage swim instructors.
  • Create and manage employee and lesson schedules to support operational excellence
  • Oversee customer service onsite, by phone, and email while resolving escalated customer concerns.
  • Assist with swim instruction and deck supervision as needed

Benefits

  • Competitive pay based on experience and with possible opportunities for bonuses.
  • Paid training.
  • Birthday off and paid!
  • Opportunity to make a difference in your community.
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