Aquatic Coordinator

Crossroads YMCA•Crown Point, IN
•Onsite

About The Position

Become Our Next Aquatics Coordinator – Help Build Safe Swimmers and Strong Teams! Position Summary At the YMCA, we believe strong communities are built through youth development, healthy living, and social responsibility. As an Aquatics Coordinator, you will help create a safe, welcoming, and engaging aquatic environment for members, participants, and staff. This is a hands-on leadership role that combines direct service with team support and day-to-day aquatic operations. You will spend approximately 80% of your time providing direct service while also helping supervise shifts, support staff onboarding and development, coordinate schedules, and maintain high standards for safety and member experience.

Requirements

  • Minimum of 1 year of related experience
  • Ability to obtain Certified Trainer status in Lifeguarding and/or Swim Instruction within the designated timeframe.
  • Ability to respond effectively to safety and emergency situations.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with minimal supervision while also collaborating effectively with a team.
  • Proficiency with Office 365 and ability to learn YMCA systems.
  • Ability to effectively engage and build relationships with individuals from diverse backgrounds and experiences.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
  • Ability to participate in a predetermined on-call schedule.
  • Visual, auditory, and verbal ability to communicate effectively.
  • Ability to maintain a high level of alertness, concentration, and initiative.
  • Ability to lift up to 50 pounds.
  • Ability to stand, walk, or sit for extended periods and occasionally stoop or bend.
  • Ability to work in an aquatic environment, including conditions of elevated heat during peak summer months.
  • Must maintain a professional appearance and demeanor.

Nice To Haves

  • You May Enjoy This Role If You: Enjoy being in and around the pool and working directly with participants.
  • Like coaching, mentoring, and supporting other team members.
  • Are comfortable stepping into a leadership role during your shift.
  • Enjoy a fast-paced environment where each day may look different.
  • Are organized, dependable, and able to manage multiple responsibilities.
  • Have strong communication and problem-solving skills.
  • Value creating a safe and welcoming environment for everyone.
  • Want to grow your leadership experience within aquatics and the YMCA.

Responsibilities

  • Spend approximately 80% of your time in direct service, actively supporting aquatic programs and operations.
  • Provide shift supervision and help ensure smooth day-to-day operations.
  • Support the development and expansion of aquatic programs based on community needs.
  • Help maintain high standards for program quality, participant satisfaction, and safety.
  • Follow and reinforce YMCA policies, procedures, and aquatic safety standards.
  • Respond appropriately to safety concerns and emergency situations.
  • Assist with recruiting, hiring, onboarding, training, and developing aquatics team members.
  • Provide team members with ongoing feedback, coaching, guidance, and support.
  • Assist with performance evaluations and corrective action when necessary.
  • Help create an environment of accountability, teamwork, inclusion, and professional growth.
  • Model strong leadership and positive relationship-building in daily interactions.
  • Assist with staff scheduling and coverage to support program needs.
  • Process payroll functions accurately and on time.
  • Maintain organized records and complete required administrative responsibilities.
  • Use Office 365 and YMCA systems to support department operations
  • Build positive relationships with members and participants through YMCA relationship-building practices, including Listen First.
  • Respond to member and community questions or concerns in a timely and professional manner.
  • Support YMCA campaign efforts and help engage team members and the community in the Y's mission.
  • Help create an environment where everyone feels welcomed and supported.
  • Maintain a current nationally recognized Lifeguard and/or Swim Instructor Certification.
  • Obtain Certified Trainer status in Lifeguarding and/or Swim Instruction within the designated timeframe.
  • Model and reinforce aquatic safety expectations and best practices.
  • Maintain the knowledge and skills necessary to respond effectively to aquatic emergencies.

Benefits

  • Health care medical coverage
  • Dental and vision insurance
  • Employer-paid Long-Term Disability (LTD) and Life Insurance
  • Generous Paid Time Off (PTO)
  • 12% employer retirement contribution
  • Complimentary YMCA family membership
  • 50% discount on most YMCA programs
  • Ongoing professional development and leadership development opportunities
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