APS Program Specialist V

Texas Health & Human Services Commission • Arlington, TX

3d • $4,523 - $7,254 • Onsite

About The Position

The APS Program Specialist V supports oversight of regional management and reports directly to the APS District Director. The position maintains the District’s management portion of the business plan; prepares and analyzes data on regional activities; tracks pending assignments for the District Director; handles information requests from the State Office; and completes special reports. It develops data-tracking procedures and supports measurement of regional performance for the District Director and Director of Field Operations. The position serves as backup for the District Director and helps establish goals, implement guidelines and procedures, and develop schedules, priorities, and standards to achieve established goals.

The role coordinates information and assignments between the District and other divisions, including IT, Purchased Client Services, Finance, and the Center for Learning and Organizational Excellence training division. It performs advanced budget preparation and financial analysis, including examining and revising operating budgets and providing technical advice to the District Director and State Office. The position also consults on planning and implementing regional initiatives, responds to constituent complaints and information requests, completes special assignments, and prepares materials to support projects and initiatives. Work is performed under general supervision with considerable latitude for initiative and independent judgment. The position interacts routinely with regional management, the Director of Field Operations, APS Program Administrators, APS State Office staff, and staff in related agency divisions.

The position is based in Arlington, Texas, is not eligible for telework, and requires travel up to 15%.

Requirements

• High school graduation or equivalent.
• Graduation from an accredited four-year college or university, subject to the stated substitution provisions.
• Five years of full-time consultative, supervisory, managerial, social service, professional, or technical work involving administrative work-problem analysis and interpretation of complex written material; or planning, organizing, and coordinating support services or program operations involving varied demands and interpretation of complex written material; APS experience is also stated as qualifying experience.
• Knowledge of program planning and implementation, agency and program policies and regulations, field operations, budget procedures, automated systems, and state government purchase-order and purchasing-verification procedures.
• Knowledge of CAPPS, Excel, Word, PowerPoint, and E-Travel.
• Skills in planning and organizing activities, meetings, and workgroups; preparing and analyzing data; solving problems; maintaining effective working relationships; and communicating verbally and in writing.
• Ability to gather, assemble, correlate, and analyze facts; design and prepare spreadsheets and other documents; prepare clear and concise reports; develop and implement special projects; prioritize and meet deadlines; make sound decisions under pressure; work independently with minimal supervision; and travel locally and across the state.
• Must pass a background check and, if applicable, a driver’s record check.
• Must complete required critical-infrastructure-related training and follow agency cybersecurity and communications-system usage policies.
• Staff must be familiar with WCAG 2.1 AA and Section 508 accessibility standards for creating accessible content.

Responsibilities

• Assist the District Director with planning, development, and operation of the APS program in the region.
• Promote, monitor, and ensure respect for cultural diversity; attend work regularly in accordance with agency leave policy.
• Prepare and analyze operating budgets, revise the District operating budget, provide technical budget advice, and liaise with DFPS Finance staff.
• Establish program goals and standards, maintain the Regional Management portion of the Business Plan, and support the District Director in meeting program objectives and following DFPS policies and directives.
• Develop procedures to track data; compile and review regional performance data; and prepare reports on APS regional outcomes.
• Track District Director assignments, respond to constituent complaints and special assignments, and monitor regional responses to information requests.
• Prepare correspondence and review designated reports, budget materials, and correspondence before the District Director’s review; recommend appropriate action.
• Develop spreadsheets, charts, and other materials to communicate with field staff and APS State Operations; advise the District Director on the status and progress of agency operations.
• Coordinate assignments and communications with division counterparts and State Office, including Purchased Client Services and Contract Oversight and Support, Human Resources, Finance, IT, and Facility Management.
• Represent the District Director on ad hoc workgroups and committees when needed; manage projects and special initiatives on the District Director’s behalf.
• Assist with Position Control, travel, purchasing, and other administrative duties.
• Plan and organize program meetings, ad hoc committees, and projects; perform other duties as assigned.

Benefits

• 100% paid health insurance for the employee and 50% paid coverage for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings options.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at rates described as lower than most private plans.
• Flexible spending accounts for health and dependent care.
• Employee discounts, including gym memberships, electronics, and entertainment.
• May qualify for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level