Apprentice Service Technician

Survitec Group Limited•Delta, BC

17d

About The Position

Here at Survitec, we are currently recruiting for an Apprentice Service Technician to join our operations based in Delta, BC. This role supports qualified technicians to install, maintain or repair Survitec products across one or more product categories, whilst working towards becoming fully competent. It is focused on delivering Survitec standard work to maintain and uphold right first time and operational efficiency. Successful completion of technical product training and the demonstration of applying that learning through competence assessment results in progression to Service Technician

Requirements

Must be able to obtain a government-controlled Port Pass and pass the background check/security requirements to obtain the Marine Transportation Security Clearance (MTSC).
Hold a Valid BC Driver’s License and government-issued passport.
Work with a high degree of accuracy where attention to detail is key.
Ability to work both independently and collaboratively within a team.
Very good English language skills, verbally & written.
Strong commitment to meeting work schedules.
Willingness to travel locally and internationally for completing service work and training as needed.
Flexibility to work weekends when required (e.g. Attendance at deployments/exchanges is mandatory when & where cruise ships or ferries call into port).
Availability to work overtime as necessary to meet service, maintenance, or repair deadlines.
Help to foster a “teamwork” attitude inter-departmentally and with industry partners.
Help to foster a “Safety Culture” within the MES Service department and the Service Station.
Holds self and others accountable to meet commitments
Builds strong customer relationships and delivers customer-centric solutions
Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Makes good and timely decisions that keep the organization moving forward
Plans and prioritises work to meet commitments aligned with Survitec goals
Consistently achieves results, even under tough circumstances
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

Responsibilities

Supports qualified Service Technician to install, maintain and repair Survitec safety equipment to standard. This includes learning to deliver discrete steps within the core servicing process under own supervision, as well as working alongside qualified technicians to learn and practice more complex steps under full supervision.
Supports the Service Operations team to implement controlled changes to process to deliver continuous improvement.
Helps specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed
Carries out preventive maintenance inspections under supervision, developing the skills to identify and diagnose requirement for equipment and systems emergency repairs
Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards, completing personal development path towards becoming competent in core Survitec product categories
Follows Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and raises risks to safeguard the environment and the wellbeing of self and others
Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce
Develops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing personal development
Follows stores requisition processes to maintain accurate stock levels and records
Contributes to creating an environment where everyone in the team can live the Survitec Values.
Contributes to creating an environment where our people feel valued, appreciated and free to be who they are at work
Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment