Apprentice Plumber/Service Technician

Roto-Rooter Services Company•Corona, CA

4d•Onsite

About The Position

Roto-Rooter is hiring an apprentice plumber/service technician to diagnose and resolve plumbing and drain problems for customers. The role includes an initial 12 weeks of paid training, continued training through the company’s plumbing school, and guidance through the plumber licensing process. First-year service technicians can expect to earn $55,000 on average, with pay increasing as experience grows. Technicians are paid $17.81 per hour during training. After training, they receive an hourly rate at or above minimum wage for all hours worked. The rate can vary depending on whether hours are paid at the base hourly rate or at an administrative rate. Technicians may also earn commissions of 16–22% of revenue, depending on the revenue category, and commissions of $10–$155 for selling products and treatments. The position involves driving to customer locations, entering customers’ residences, and interacting directly with customers, including vulnerable populations such as children and the elderly.

Requirements

A valid driver’s license.
Excellent communication skills.

Nice To Haves

Mechanical aptitude is desirable.
Prior plumbing experience is not necessary.

Responsibilities

Diagnose plumbing and drain problems and provide solutions to customers.
Provide cost estimates to customers and close sales.
Perform sewer and drain cleaning using specialized Roto-Rooter equipment and tools.
Document estimates and invoices in writing and on a provided smartphone.
Collect customer payments.
Drive extensively to customer locations in a timely and professional manner.
Enter customers’ residences to provide service and resolve plumbing issues.
Interact directly with vulnerable populations, including children and the elderly.