About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers training and development toward becoming a Bench Jeweler, with opportunities to advance from apprentice to artisan in a promote-from-within environment. The Design & Service Center team focuses on delivering a customer-first experience for custom jewelry design and repairs. Apprentices learn the business through customer service and administrative work, including interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. Signet offers a full training program and Jeweler Certification classes to develop bench skills. Candidates with a passion for learning the trade may be considered even without prior jewelry experience.

Requirements

  • Strong customer-service orientation and interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Ability to multitask and manage time.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Varying hours, including some nights and weekends.
  • Full-time schedule consists of a 40-hour work week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay; minimum starting rate of $15 per hour.
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