About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role begins with administrative and clerical work and jewelry polishing, with training toward becoming a Bench Jeweler. The company offers a full training program and a promote-from-within path from apprentice to artisan. Apprentices learn the business from the ground up. Their work includes customer service and interacting with stores and customers; administrative and clerical tasks; photographing jewelry for intake and tracking; and learning basic jewelry repair, starting with polishing and quality control. The team focuses on delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. The position is full-time, with a 40-hour work week and seasonal required overtime. Hours vary and include some nights and weekends. The minimum starting rate is $15 per hour; the base pay offered may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry, jewelry repair, or jewelry design preferred, but not required.
  • Ability to work varying hours, including some nights and weekends.
  • Availability for seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Complete administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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