About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role begins with administrative and clerical work, customer service, jewelry intake photography and tracking, polishing, and quality control. The apprentice learns the jewelry business and the basics of jewelry repair through a training program, with the opportunity to develop bench skills and progress toward becoming a Bench Jeweler. The company describes its advancement approach as promote-from-within, with a training journey from apprentice to artisan. Design & Service Center team members are dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full-time work consists of a 40-hour week, with varying hours that may include nights and weekends and seasonal required overtime.

Requirements

  • Strong interpersonal and customer-service skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage time in a fast-paced environment.
  • Knowledge of shipping and receiving.
  • Availability for varying hours, including some nights and weekends.
  • A high school degree or equivalent is preferred but not required.
  • Some knowledge of jewelry, jewelry repair, or jewelry design is preferred but not required; candidates with a passion and desire to learn the jeweler trade will also be considered.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Passion and desire to learn the jeweler trade.
  • High school degree or equivalent.

Responsibilities

  • Complete administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Support custom jewelry design and repair services while delivering a customer-first experience.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay; minimum starting rate of $15 per hour.
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