Apprentice Jeweler - Signet Jewelers - Jay Scutti Plaza North - Rochester, NY
About The Position
Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center team. The role provides a full training program designed to develop skills from Apprentice to Jeweler and offers opportunities to progress toward becoming a Bench Jeweler in a promote-from-within environment. Candidates with basic jewelry or jewelry repair knowledge are welcomed, as are candidates with a passion and desire to learn the trade. The apprentice learns the business from the ground up, performing administrative and customer-service work while learning the basics of jewelry repair, beginning with polishing and quality control. Team members support custom jewelry design and repairs and are expected to deliver a customer-first experience that exceeds customer expectations. The position is based at the Jay Scutti Plaza North location in Rochester, New York.
Requirements
- Customer-service orientation and strong interpersonal skills.
- High standard for quality work.
- Basic computer skills.
- Excellent organizational skills.
- Attention to detail.
- Knowledge of shipping and receiving.
- Ability to work in a fast-paced environment.
- Multitasking and time-management skills.
- High school degree or equivalent preferred, but not required.
- Some knowledge of jewelry or jewelry repair/design preferred, but not required.
- Ability to work varying hours, including some nights and weekends.
- Full-time schedule is 40 hours per week, with seasonal required overtime.
Nice To Haves
- Basic knowledge of jewelry or jewelry repair/design.
- Passion and desire to learn the jeweler trade.
Responsibilities
- Perform customer service and interact with stores and customers.
- Complete administrative and clerical tasks.
- Photograph jewelry for intake and tracking.
- Learn jewelry-repair fundamentals, starting with polishing and quality control.
- Train toward becoming a Bench Jeweler.
- Support the team's customer-first service for custom jewelry design and repairs.
Benefits
- Jeweler Certification classes to develop and enhance bench skills.
- Medical, dental, vision, and prescription insurance for full-time team members.
- 401(k) with company match.
- Paid time off (PTO).
- Paid holidays for full-time team members.
- Tuition reimbursement.
- Merchandise discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
