About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a training path from apprentice to Bench Jeweler, with opportunities to advance in a promote-from-within environment. Apprentices learn jewelry repair and service work from the ground up while supporting the team’s customer-first approach to custom jewelry design and repairs. The position includes customer service and interaction with stores and customers, administrative and clerical duties, photography of jewelry for intake and tracking, and learning basic jewelry repair tasks such as polishing and quality control. A full training program and Jeweler Certification classes are offered to help develop bench skills. Candidates with a passion for learning the trade are considered; basic jewelry or repair knowledge is preferred but not required.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule consists of a 40-hour work week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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