About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role provides a training path from apprentice to Bench Jeweler, with opportunities to develop jewelry repair skills and advance in the company’s promote-from-within environment. The Design & Service Center team focuses on providing a customer-first experience for custom jewelry design and repairs. Apprentices learn the business through administrative and customer service responsibilities, including interacting with stores and customers, completing clerical work, photographing jewelry for intake and tracking, and learning basic repair tasks such as polishing and quality control. A full training program and Jeweler Certification classes support the development of bench skills. Candidates with basic jewelry or repair knowledge are welcome, and applicants with a passion for learning the trade will also be considered.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry, jewelry repair, or design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour week with seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • Passion and desire to learn the jeweler trade.
  • High school degree or equivalent.
  • Knowledge of shipping and receiving.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Support the team in delivering a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on region, internal equity, and job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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