About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role offers a training path from apprentice toward Bench Jeweler, with opportunities to advance from beginner to artisan through a promote-from-within environment. The Design & Service Center team focuses on providing a customer-first experience for custom jewelry design and repairs. Apprentices learn the business from the ground up. Work includes customer service and interaction with stores and customers, administrative and clerical duties, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. The position also offers a full training program and Jeweler Certification classes to develop bench skills. Candidates with basic jewelry or repair knowledge are welcome, and candidates with a strong desire to learn the trade will also be considered.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Ability to work varying hours, including some nights and weekends.
  • Full-time schedule consists of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, including polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay; minimum starting rate of $15 per hour.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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