About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers training and opportunities to progress from apprentice to Bench Jeweler in a promote-from-within environment. Apprentices learn jewelry repair fundamentals, beginning with polishing and quality control, while completing administrative responsibilities and interacting with stores and customers. The Design & Service Center team is dedicated to providing a customer-first experience for custom jewelry design and repairs. The position is full-time, with a 40-hour work week and seasonal required overtime. Hours vary and may include some nights and weekends. The minimum starting rate is $15 per hour; actual base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Basic knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair basics, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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