About The Position

Signet Jewelers is seeking entry-level Jeweler Apprentices for its Field Design & Service Center Teams. Apprentices learn the business from the ground up through administrative and customer service work, jewelry intake photography and tracking, and introductory repair tasks such as polishing and quality control. They receive training toward becoming a Bench Jeweler and can progress from apprentice to artisan in the company’s promote-from-within environment. The Design & Service Center Team is dedicated to providing a customer-first experience for custom jewelry design and repairs. Candidates may have basic jewelry or jewelry repair knowledge, but applicants with a passion and desire to learn the trade will also be considered. The role involves varying hours, including some nights and weekends. Full-time work consists of 40 hours per week, with seasonal required overtime.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Strong organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • A passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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