About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a training path from apprentice to Bench Jeweler, with opportunities to develop jewelry repair skills and advance in a promote-from-within environment. The apprentice learns the business through administrative responsibilities, customer service, and interactions with stores and customers. Tasks include clerical work, photographing jewelry for intake and tracking, polishing, quality control, and learning the basics of jewelry repair. A full training program and Jeweler Certification classes help develop bench skills. Candidates with basic jewelry or repair knowledge are welcome, and those with a strong desire to learn the trade will also be considered. The position is full-time, consisting of a 40-hour work week, with varying hours that include some nights and weekends and seasonal required overtime. The minimum starting rate is $15 per hour; actual base pay may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • A high school degree or equivalent is preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience that meets or exceeds expectations for custom jewelry design and repairs.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Jeweler Certification classes to develop and enhance bench skills.
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