About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role offers a training path from apprentice toward Bench Jeweler, with opportunities to develop jewelry skills and advance in a promote-from-within environment. Candidates with a passion for learning the jeweler trade may be considered even if they do not have prior jewelry experience. Apprentices learn the business from the ground up. The work combines administrative responsibilities and customer service with introductory jewelry repair tasks, including polishing and quality control. Team members support stores and customers and help deliver a customer-first experience for custom jewelry design and repairs. The Design & Service Centers provide a full training program, including Jeweler Certification classes to develop bench skills.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Ability to handle shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • High school degree or equivalent is preferred but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour work week; seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay.
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