APPRENTICE BARTENDER - CAROUSEL

Plaza Hotel & Casino LLCLas Vegas, NV
Onsite

About The Position

The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keep the bar area clean and stocked at all times, handle all prep work for craft cocktails, and assist the Bartender with various duties. This role involves greeting guests, presenting menus, answering questions, and making suggestions regarding food and beverages. The apprentice will actively take orders, offer enticing suggestions, display complete craft cocktail/wine/beer service, and monitor guests’ experience. Maintaining detailed knowledge of menu items, as well as wine lists, including ingredients and preparation, is crucial. The apprentice will prepare and pour all types of drinks for customers and servers upon request, maintain familiarity with menu items and specials, and accurately ring up orders into the InfoGenesis system, ensuring the delivery of all items ordered. They will also present checks, receive payments, and process various transaction types. Mixing drinks according to prescribed recipes, keeping the station stocked with necessary supplies, and accounting for all cash register transactions are key duties. Additionally, the apprentice will prepare orders to replenish stock at the bar to pre-determined par levels, maintain high standards of service, ensure bar cleanliness, polish glassware, and follow correct health and sanitation practices. They will also assist new employees with training and answering questions, check IDs if the guest appears to be under 30, and always act ethically and professionally, adhering to uniform and appearance standards. Other job-related duties may be assigned.

Requirements

  • 6 months prior Bartender or Bar Apprentice experience.
  • At least 1 year of previous money handling position.
  • Schedule flexibility, which may include nights, weekends, holidays, and overtime as needed.
  • High school degree or equivalent.
  • Excellent customer service skills.
  • Interpersonal skills to effectively communicate with all business contacts.
  • Pleasing personality and ability to communicate with customers.
  • Professional appearance and demeanor.
  • Knowledge of wine and champagne service
  • Must be able to work inside the assigned bar area in the casino/hotel.
  • Must be able to lift up to 75 pounds.
  • Must be able to bend, pull, and carry bar stock to refrigerators and cabinets.
  • Must be able to use hand motion when preparing and pouring all types of drinks for customers and servers.
  • Accurately ring up all orders in the POS system while maintaining the ability to socialize with guests
  • Must be able to operate cash register, two and six-wheel carts, juice, soda, and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups, and knives.
  • Must be able to listen and respond to visual and aural cues.
  • Must be able to read, write, speak, and understand English.
  • Must be able to tolerate areas containing second-hand smoke, high noise levels, bright lights, and dust.
  • Must be reliable and conscientious
  • Must be accurate and detail-oriented
  • Must be flexible to constantly changing work environments, service positions, and outlet team structures
  • Must be able to adapt to Las Vegas weather, wind, rain, extreme heat, and extreme cold.
  • Lift, carry, and maneuver cases of beer, water, and liquor (up to 50 lbs.)
  • Change and connect kegs, including lifting full kegs of varying weights
  • Safely climb step stools or ladders to access overhead storage and supplies
  • Remove and transport trash bags and bins throughout the shift
  • Operate hand trucks and utility carts to move product and equipment
  • Stand, walk, bend, and reach for extended periods of time
  • Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as being exposed to hot/cold surfaces, steam, and wet floors.
  • Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperatures are moderate and controlled by internal environmental systems.
  • Must be able to work in a fast-paced, busy, and noisy environment.
  • Health Card
  • TAM Card
  • Union Referral

Nice To Haves

  • Previous experience working in a similar resort setting

Responsibilities

  • Greet guests, present menus, answer questions, and make suggestions regarding food and beverages.
  • Actively take orders, give enticing suggestions, display complete craft cocktail/wine/beer service, and monitor guests’ experience.
  • Maintain detailed knowledge of menu items, as well as wine lists, including ingredients and preparation.
  • Prepare and pour all types of drinks for customers and servers upon request.
  • Maintain familiarity with menu items and specials.
  • Ring orders into the InfoGenesis system and ensure delivery of all items ordered.
  • Present the check and receive payment. Process transactions of credit cards, gift cards, gift certificates, house accounts, cash, and traveler’s checks.
  • Mix drinks according to prescribed recipes; keep station stocked with all liquor, glasses, and accessories necessary; account for all beginning cash register bank, all cash, complimentary drinks, and charge receipts.
  • Prepare order to replenish stock at bar to pre-determined par levels.
  • Maintain high standards of service.
  • Maintain bar cleanliness and polish glassware.
  • Ensure correct health and sanitation practices are followed.
  • Assist new employees with training and answering questions.
  • Check IDs if the guest appears to be under 30.
  • Always be ethical and professional.
  • Follow uniform and appearance standards.
  • Perform other job-related duties as assigned.
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