About The Position

This position ensures that bars and service wells have the necessary supplies at all times and assists guests and fellow team members as requested. The role supports bar opening and closing, keeps the bar stocked and organized, serves guests, and follows responsible alcohol service standards. The work environment may be unusually hot, cold, noisy, and exposed to secondhand smoke.

Requirements

  • Ability to read and speak English and communicate effectively with guests, team members, and management in written and verbal form.
  • Understand and comply with company, departmental, and Gaming Control Board rules, regulations, policies, and procedures.
  • Ability to multitask.
  • Availability to work any day of the week and any shift, including weekends and holidays.
  • Ability to establish and maintain effective working relationships with team members and guests.
  • Must be at least 21 years of age.
  • Must be able to obtain required work cards.
  • High school diploma or GED required.
  • Comfortable kneeling, carrying, bending, walking, and standing for extended periods.
  • Ability to lift 50 pounds.

Responsibilities

  • Practice, support, and promote Company Service Standards.
  • Assist with opening and closing duties, including restocking garnishes, straws, and napkins; providing clean towels and glasses; and stocking ice, liquor, wine, and beer.
  • Communicate with guests to meet their immediate needs.
  • Take orders, prepare drinks, bus tables, open tabs, and process payments, especially during peak business hours.
  • Accurately ring up orders in the POS system while socializing with guests.
  • Follow responsible alcohol service standards, including slowing down or cutting off an intoxicated guest when necessary.
  • Maintain usage records and report inventory levels to assist with reordering.
  • Ensure delivered items are stored properly.
  • Respond promptly to emergencies and incidents within designated areas and according to policy.
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