Bar Porter-Casino Service Bar

Hard Rock Hotel & Casino Ottawa•Bristol, TN
•Onsite

About The Position

The Bar Porter is responsible for maintaining a high standard of customer service while ensuring the assigned bar is stocked and clean. This role requires a commitment to Hard Rock policies and standards, ensuring a positive experience for guests.

Requirements

  • Must have knowledge of beverages, glassware, and garnishes.
  • Work varied shifts, including weekends and holidays.
  • Must be neat and clean in appearance and physically fit to perform the duties required.
  • Must be able to stand or walk a minimum eight-hour shift & work inside assigned bar areas in the venue.
  • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Nice To Haves

  • A minimum of one (1) year of experience as a bar porter and/or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.

Responsibilities

  • Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers, and other bar appliances in accordance with Hard Rock policies.
  • Ensures bar is set properly.
  • Ensures all soda gun products, fruit garnishes, and mixes meets service standards.
  • Stocks assigned bar with product and supplies throughout the shift.
  • Prepares all mixes and garnishes.
  • Acknowledges, greets, and converses with customers who approach the bar.
  • Performs other job-related duties as assigned.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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