Appraiser I (RFT)

Matanuska-Susitna Borough • Palmer, AK

9d

About The Position

This position appraises real property values in support of the assessment process. It is public-facing and includes documenting property improvements, answering taxpayer questions and concerns about assessment values, and working primarily in the field, including entering taxpayer properties. Strong customer relations and service, written communication, and computer software skills are important. Work is performed in accordance with the Borough’s core values of Accountability, Customer Focus, Dedication, Integrity, Responsiveness, and Teamwork.

Requirements

• High school diploma or equivalent, plus specialized training in the field of work, such as college courses, a certificate program, or an apprenticeship.
• Three years of experience in the occupational field, sufficient to understand the major duties of the position. Relevant experience includes appraisal, real estate sales or brokerage, construction trades, or construction management.
• Valid Alaska driver’s license for the type of vehicle or equipment operated.
• At least 19 years of age and one year of driving experience.
• Successfully pass a pre-employment background check, drug screen, and physical.
• Complete Incident Command System (ICS) courses ICS 100 and IS 700 within 90 days of hire.

Nice To Haves

• Knowledge of market values, comparable sales, and local trends.
• Experience in property management or development, project or production management, or hands-on knowledge of materials, construction techniques, and building systems.
• Rigorous attention to detail and strong verbal and written communication skills.
• Customer service experience.
• Strong accuracy in data entry.
• Skill in all aspects of Microsoft 365, including Word, Outlook, and Excel.

Responsibilities

• Locate, measure, photograph, and inventory residential, commercial, industrial, and personal property.
• Interview property owners to verify interior components and property conditions.
• Review accounts for accuracy and enter new information into the database, including sketches and photographs.
• Communicate with the public by phone, email, and in person to answer questions, explain the assessment process, and resolve issues and conflicts.
• Confirm and present written and oral defenses of assessed values at quasi-judicial hearings before a panel of board members.
• Review, analyze, and interpret fee appraisals, brokers’ opinions of value, and other appraisal documents submitted in support of assessed values.
• Respond to and assist the Emergency Operation Center in assessing property affected by disasters.
• Perform related duties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED