Appointment Setter - Service Cashier

Nashville Toyota North•Nashville, TN

5d•Onsite

About The Position

Nashville Toyota North in Nashville, TN is looking to hire a full-time Appointment Setter - Service Cashier. This position involves scheduling appointments for customers both in person and over the phone, cashing customers out after service completion, ensuring accuracy of totals and payments, and addressing customer concerns. The role also includes balancing closed tickets, maintaining a clean cashier area, and potentially cross-training in other dealership areas. The ideal candidate will be highly organized, attentive to detail, possess exceptional customer service skills, and enjoy meeting new people. This is an opportunity to join a team-oriented car dealership that values employee contributions.

Requirements

At least 18 years old
Valid driver's license and a good driving record
Authorization to work in the U.S.
Excellent customer service skills
Reliable self-starter
Excellent verbal and written communication skills
Ability to balance multiple tasks while demonstrating good time management
Ability to thrive in a collaborative environment

Nice To Haves

Scheduling or receptionist experience

Responsibilities

Schedule appointments for customers both in person and over the phone.
Cash customers out once their service is complete, ensuring all totals and payments are accurate.
Address customer concerns and direct them to the appropriate team member if necessary.
Balance closed tickets at the end of each shift.
Ensure the cashier area is clean and organized.
Cross-train in other areas of the dealership as needed.
Assist with rentals.
Direct customers to the appropriate service area.