Appointment Setter - Service Cashier

Nashville Toyota NorthMadison, TN
Onsite

About The Position

Nashville Toyota North in Nashville, TN is looking to hire a full-time Appointment Setter - Service Cashier. This role requires someone who is highly organized, attentive to detail, and possesses exceptional customer service skills. The ideal candidate will enjoy meeting new people and wants to join a team-oriented car dealership that values employee contributions. The position offers a competitive starting wage and excellent benefits.

Requirements

  • At least 18 years old
  • Valid driver's license and a good driving record
  • Authorization to work in the U.S.
  • Excellent customer service skills
  • Reliable self-starter
  • Excellent verbal and written communication skills
  • Ability to balance multiple tasks while demonstrating good time management
  • Ability to thrive in a collaborative environment

Nice To Haves

  • Scheduling or receptionist experience

Responsibilities

  • Schedule appointments for customers both in person and over the phone.
  • Cash customers out once their service is complete, ensuring all totals and payments are accurate.
  • Address customer concerns or direct them to the appropriate team member.
  • Balance closed tickets at the end of each shift.
  • Ensure the cashier area is clean and organized.
  • Cross-train in other areas of the dealership as needed.
  • Assist with rentals.
  • Direct customers to the appropriate service area.

Benefits

  • Medical insurance
  • Dental insurance
  • Paid time off (PTO)
  • Life insurance
  • Employee discounts
  • IRA bonus match program
  • Christmas fund program
  • Christmas party
  • Opportunities for advancement through internal promotions
  • Discounted oil changes
  • Free unlimited car washes
  • Free lunches during Saturday shifts
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