Appointment Scheduler

Physicians’ Primary Care•Cape Coral, FL

5h•Onsite

About The Position

Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking an Appointment Scheduler for our Pediatrics division in Cape Coral. The schedule for this position is 8:00 am to 5:00 pm, Monday through Friday. Sample of Duties: Answer a high volume of calls in a professional and courteous manner Obtain proper information from patients when scheduling appointments such as demographics and insurance information Record information accurately into our patient management system Communicate messages to appropriate parties Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations Position Requirements: Experience working in a high volume call center environment Great attention to detail and the ability to record information accurately Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients Proficiency in handling all calls in a professional and compassionate manner Knowledge of insurances, referrals, and eligibility a must One year of medical office experience or a combination of medical education and office experience preferred Regular and reliable job attendance is required PPC Offers: Over 30 years of serving our Southwest Florida community Award-winning physicians Ability to advance and grow within our organization Health, dental, vision, disability and life insurances 401(k) with company match Free financial advising Paid Time Off (PTO) Paid holidays Uniform allowances at hire and each anniversary Company paid CE courses with Relias Reimbursement for position required certifications and/or license Employee Assistance Program (EAP) Employee Resource Assistance Program (ERAP) Discounted legal and document services Milestone gifts Employee appreciation events and gifts Want to learn more about Physicians’ Primary Care of Southwest Florida? Visit our site at www.ppcswfl.com [http://www.ppcswfl.com/] and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://www.ppcswfl.com/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf [https://www.ppcswfl.com/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf] for more information.

Requirements

Experience working in a high volume call center environment
Great attention to detail and the ability to record information accurately
Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
Proficiency in handling all calls in a professional and compassionate manner
Knowledge of insurances, referrals, and eligibility a must
One year of medical office experience or a combination of medical education and office experience preferred
Regular and reliable job attendance is required

Responsibilities

Answer a high volume of calls in a professional and courteous manner
Obtain proper information from patients when scheduling appointments such as demographics and insurance information
Record information accurately into our patient management system
Communicate messages to appropriate parties
Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations