Appointment Coordinator - Fully Remote

BATH MAKEOVER BY SHUGARMAN'S, INC.San Diego, CA
$0 - $18Remote

About The Position

We're seeking a highly motivated Appointment Coordinator with a passion for driving results and exceeding targets! In this full-time, remote position, you’ll be responsible for generating sales opportunities, engaging potential clients over the phone, and converting leads into loyal customers. Along with your strong sales focus, providing excellent customer service will be key to building lasting relationships with our customers. If you’re constantly looking to improve, eager to grow, and ready to sharpen your sales and customer service skills, we want you on our team! Apply today and show us how you can take our sales efforts to the next level!

Requirements

  • Enjoy working 100% remote.
  • Able to have a dedicated and quiet workspace at home.
  • Reliable high-speed internet connection.
  • Strong desire to advance and grow in your sales career.
  • Interested in AI and using it to maximize your skills on the job.
  • Punctual and reliable.
  • Comfortable learning and using various software platforms, including Salesforce, Dialpad, and Hatch.
  • Available to work on weekends.
  • Possess strong communication and interpersonal skills.
  • Enjoy working in a fast pace, team environment.
  • High attention to detail in data entry and customer interactions.
  • Ability to handle multiple tasks and work under pressure.
  • High school diploma or equivalent required.
  • Able to use a computer for extended periods.
  • Enjoy working each lead like a puzzle with your coworkers. Much like advancing through levels in a well-designed video game, this job offers progressive challenges that allow you to continually develop your skills. With each new customer you’re presented with new opportunities to learn, grow, and apply your expertise, much like unlocking new abilities or strategies. The more you engage, the more rewards and opportunities you unlock, leading to career progression and personal fulfillment.

Nice To Haves

  • Degree preferred.

Responsibilities

  • Convert Leads into Loyal Customers: Engage with prospects to turn them into satisfied, repeat customers.
  • Respond to Inquiries: Answer incoming calls and handle customer inquiries promptly and professionally.
  • Follow Up with Customers: Make outbound calls to follow up on leads, confirm sales appointments, and maintain customer engagement.
  • Provide Excellent Customer Service: Assist customers via phone, text, and email, and accurately record their information in our systems.
  • Update Customer Data: Track and update customer information throughout the sales funnel to ensure accurate and effective management.
  • Be On Camera: Record and send personalized video messages to customers. We love creating a unique, personal experience for every customer, so you’ll use both one-on-one and group videos to enhance communication and engagement throughout the process. You should be comfortable and confident on camera.

Benefits

  • A variety of bonus opportunities are available, allowing you to maximize your earnings.
  • Work with a team that values collaboration, support, and a strong sense of community.
  • Join a company recognized as the best in the industry.
  • 8 paid holidays per year.
  • Eligible to accrue 80 vacation hours per year.
  • 40 hours sick time per year.
  • Eligible to participate in the company 401(k) after 90 days!
  • Medical insurance: Company contributes 50% of the base plan premium.
  • A wide variety of additional benefits available through our ADP cafeteria plan, including dental, vision, life insurance, HSA, FSA, and more. All purchasable with pre-tax dollars.
  • Positive and inclusive work culture with real career development opportunities.
  • Internet stipend provided.
  • Equipment provided.
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