Appointment Coordinator

Dovetail & InterlakesAmherst, NH
$18 - $22Onsite

About The Position

At Dovetail Dental Associates, we believe dentistry is about much more than teeth; it's about creating meaningful experiences, building lasting relationships, and making every patient feel genuinely cared for. We're looking for an exceptional Appointment Coordinator who is passionate about people, thrives in a fast-paced environment, and understands that every interaction matters. This isn't just a scheduling position, it's an opportunity to be the first impression of our practice and play a vital role in elevating the patient experience.

Requirements

  • Outstanding communication and customer service skills
  • Strong organizational abilities and attention to detail
  • Ability to multitask in a busy environment
  • Positive attitude and team-first mindset
  • Professional appearance and demeanor

Nice To Haves

  • Previous dental experience is a plus, and we are willing to train the right person who aligns with our culture and values
  • Loves helping people
  • Brings positive energy to every day
  • Enjoys working as part of a collaborative team
  • Is eager to learn and grow professionally
  • Takes pride in creating an exceptional patient experience
  • Looks for ways to make things better rather than settling for "good enough"
  • Sees every patient interaction as an opportunity to create an unforgettable experience
  • Excited to learn, eager to contribute, and ready to grow alongside a team that genuinely cares about one another

Responsibilities

  • Welcome patients with warmth and professionalism
  • Schedule and coordinate appointments
  • Manage incoming phone calls and patient communications
  • Help patients understand and navigate their appointments
  • Maintain accurate patient records
  • Work closely with doctors, hygienists, and teammates to ensure a seamless patient experience
  • Assist in keeping schedules productive and organized
  • Be a trusted resource for patients throughout their journey with us

Benefits

  • Supportive, team-centered culture
  • Opportunities for professional growth and development
  • Leadership that invests in its people
  • Consistent full-time schedule
  • Work that makes a difference in people's lives every day
  • The chance to be part of a growing organization focused on excellence
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