Appointment Center Representative
HTI Intermediate LLC•Caseyville, IL
About The Position
Helitech is seeking an upbeat, personable, driven, and self-starting individual to join our Appointment Center Department. The ideal candidate will possess a strong work ethic, a great attitude, excellent communication skills, and the ability to multitask. This role requires the ability to thrive in a fast-paced environment with a close attention to detail. Punctuality and attendance are extremely important.
Requirements
- Strong communication and interpersonal skills
- Experience using CRM systems, multiple displays and typing experience
- Ability to work in a fast pace, target driven environment; Must be able to multi-task
- Professional demeanor and will to succeed
Nice To Haves
- Previous experience in sales or customer service is preferred
Responsibilities
- Inbound/Outbound Calls
- Communicating with customers via live chat, text, & email
- Transcribing company voicemails
- Scheduling sales & service appointments
- Calendar Consolidation & logistics
- Other miscellaneous tasks assigned by your supervisor or manager
Benefits
- Health, Dental, and Vision insurance
- 401(k) with company match
- Paid vacation and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
