Applications Systems Analyst III
About The Position
As an experienced Epic MyChart Analyst, you are a vital member of the ISS Population Health – Patient Experience/Engagement team providing direct support to the development and implementation of Patient Experience/Engagement and Digital programs. This role requires a customer-focused, data-driven, strategic, organized, innovative, and passionate communicator who strives to effectively help patients, clinicians and healthcare team members engaged in a variety of digital health services. Analyst will bring a strong analytical, and problem-solving background with an agile development mindset. Acts as the liaison supporting AHS entities who provide digital health services, including administration, providers, and staff for digital health related services. Stays abreast of new, available, and upcoming technologies and methodologies. Partners with Training team on creation of content for staff end-user training, proactively minimize the number of service desk requests and improve efficiency. The ideal resource would have previous experiences in working with health systems on Epic MyChart implementation, optimization, and support.
Requirements
- Experienced Epic MyChart Analyst.
- Customer-focused, data-driven, strategic, organized, innovative, and passionate communicator.
- Strong analytical and problem-solving background.
- Agile development mindset.
- Previous experience in working with health systems on Epic MyChart implementation, optimization, and support.
Responsibilities
- Providing direct support to the development and implementation of Patient Experience/Engagement and Digital programs.
- Acting as the liaison supporting AHS entities who provide digital health services, including administration, providers, and staff for digital health related services.
- Staying abreast of new, available, and upcoming technologies and methodologies.
- Partnering with the Training team on creation of content for staff end-user training.
- Proactively minimizing the number of service desk requests and improving efficiency.
Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
