Applications Support Senior Analyst

Citi • Irving, TX

2d • $96,400 - $144,600 • Onsite

About The Position

We are looking to hire an experienced production support / SRE engineer to support business-critical digital asset platforms (wallets, blockchain-connected systems, transaction processing). We are looking for candidates from strong production engineering capability.

Requirements

• 5–8 years’ experience in Production Support / SRE / Platform Engineering
• Experience supporting mission-critical, high-availability systems
• Strong incident management & troubleshooting experience
• Solid Linux / system-level debugging skills
• Experience with real-time or distributed systems
• Hands-on experience with monitoring/observability tools (e.g. Splunk, Grafana, ELK, Prometheus)
• Scripting / automation experience (Python, Java, or similar)
• Strong SQL / data investigation skills
• Good communication skills (technical and business stakeholders)

Nice To Haves

• Any Digital Assets / Blockchain exposure
• Wallets, custody, or node operations
• Kubernetes / OpenShift
• Security / key management knowledge

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree